Matthew Zuraff
Lacey,WA
Summary
Dedicated and detailed-oriented technician ready to optimize his potential within the HVAC trade, my time at Epic Personnel showcased my ability to enhance efficiency and maintain rigorous safety standards. Leveraging exceptional communication skills and a deep understanding of HVAC systems, I consistently deliver high-quality service, ensuring client satisfaction and operational excellence.
Overview
16
16
years of professional experience
Work History
Reach Truck Operator
Epic Personnel
Lacey, WA
10.2023 - Current
- Maintained accurate inventory records of all items handled.
- Scheduled or performed needed maintenance on equipment to promote the longevity of use.
- Performed daily equipment checks to ensure proper functioning.
- Collaborated with supervisors on ways to improve efficiency during tasks.
- Ensured that safety protocols were followed when operating the Reach Truck.
- Report any maintenance issues related to Reach Truck operation promptly and accurately.
- Worked effectively in team environments to make the workplace more productive.
Lead Mover
Olympic Moving & Storage
Lakewood, WA
01.2019 - 09.2023
- Reviewed work orders before starting work to determine necessary materials, and meet deadlines.
- Provided excellent customer service, addressing clients' concerns and questions promptly.
- Observed strict quality standards for box and furniture packing, avoiding damage or destruction of items.
- Assisted in estimating costs and timeframes for moving projects.
- Handled customer transactions for services, and helped clients fill out appropriate paperwork.
- Participated in ongoing training to improve moving techniques and customer service skills.
Lead Mover
Eco-Movers Moving and Storage
Seattle, WA
03.2015 - 01.2019
- Managed inventory of moving supplies, restocking as necessary.
- Verified box and unit counts at loading docks to ensure work order completion.
- Coordinated with team members to ensure smooth and efficient moving operations.
- Responded promptly to customer inquiries regarding services offered, or the status of scheduled moves.
- Adhered to company policies regarding security procedures when entering residential homes or businesses.
Framer
R Lang construction Inc
Bismarck, ND
02.2009 - 01.2015
- Executed installation of wooden frameworks for doors, windows, and walls adhering to blueprints.
- Collected precise measurements to assess material requirements for the project.
- Measured and cut lumber to specified dimensions using a hand saw, power miter saw, or radial arm saw.
- Assisted electricians by cutting holes through wall frames so they could run wiring or plumbing pipes through them.
- Utilized various tools, equipment, materials, and forming systems to complete construction tasks.
- Worked effectively in team environments to make the workplace more productive.
Education
HVAC/ R Certification - Heating Ventilation Air Conditioning
Charter College
LaceySkills
- Consistently on time and able to meet schedules
- Calm in Stressful Situations
- Client Interaction Standards
- Exceptional knowledge and understanding of the fundamentals of heating and cooling systems
- Client Concerns Resolution
- Heating and Cooling System Maintenance
- Continuity testing
- System maintenance
- Electrical wiring
- Equipment replacement
- Ventilation systems
- Thermostat installation
- System installation
- System troubleshooting
- HVAC controls
- Piping installation
Timeline
Reach Truck Operator
Epic Personnel
10.2023 - Current
Lead Mover
Olympic Moving & Storage
01.2019 - 09.2023
Lead Mover
Eco-Movers Moving and Storage
03.2015 - 01.2019
Framer
R Lang construction Inc
02.2009 - 01.2015
HVAC/ R Certification - Heating Ventilation Air Conditioning
Charter College