Matthew A Leach
Tampa,FL
Summary
Director of Property Management with 20 years of experience managing properties and supervising finances for Real Estate companies. Consistently applies regulations and policies across variety of situations to achieve compliance with local, state and federal requirements, including Fair Housing Act. Reduces costs while maintaining high levels of customer satisfaction with properties.
Overview
21
21
years of professional experience
Work History
Director of Property Management
Palm Bridge Property Management
01.2016 - Current
- Trained property managers and other staff in legal requirements, operating procedures and best practices for [Type] industry.
- Reviewed budgets for properties and submitted total budget up to $[Amount] for approval.
- Monitored, investigated and resolved ongoing concerns on properties.
- Supported site team in addressing tenant concerns through conflict resolution and mediation.
- Conducted performance reviews and selected, trained and terminated employees to develop effective teams.
- Visited properties to conduct audits, monitor operations and support site teams.
Regional Property Manager
HavenBrook Homes
01.2014 - 01.2016
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Reviewed financial forecasts, budget and operational goals.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Negotiated vendor contracts and presented to owners for approval.
- Responded to escalated resident concerns and issues and monitored resolution.
- Conducted property visits to assess curb appeal, office upkeep and maintenance activities.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
Co-Owner
Cornerstone Properties
01.2003 - 01.2014
- Evaluated suppliers to maintain cost controls and improve operations.
- Improved operational efficiencies to reduce costs and improve productivity.
- Established team of motivated and highly skilled employees to help run business.
- Established foundational processes for business operations.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Managed financial operations and investments to maximize profits and minimize costs.
- Prepared annual budgets with controls to prevent overages.
Education
BA - Business Management
01.2000
Skills
- Marketing/Sales
- Budgeting/EOM and EOY Reporting
- Outstanding Portfolio Asset Manager
- Working level skill of Yardi, Appfolio, and RealPage
- Working level skill Microsoft Office
- Proficient Recruiter/Team Builder
- Outstanding Risk Manager
- Proven Operations Manager
- Outstanding Trainer/Developer
- Effective Communicator
- Maintenance Scheduling
- Property Management
- Database Management
- Staff Management
- Business Administration
- Contract Negotiation
- Business Development
- Vendor Management
- Compliance Monitoring
- Tenant Relations
- Customer Service-Focused
- Knowledge of Building Codes
- Tenant and Eviction Laws
- Multi-Family Property Management
- Preventive Maintenance
- Knowledge of [State Name] Real Estate Laws
- Valid [State Name] Driver's License
- Adaptable
- Lease Renewals
- Leasing and Sales
- Financial Budgeting and Reporting
- Property Tours and Inspections
- Preparing Property Agreements
- Entrepreneurial
- New Construction
- Fair Housing Mandates
- Property Accountability
- Building Operations
- MRI Accounting Software
- Database Management System Software
- Sales and Marketing
- Property Management Software Understanding
- Affordable Housing Programs Knowledge
- Payroll Submission
- Tenant Improvements
- City and County Regulations
- Background Check Investigations
- Effective Planning
- Leading Team Operations
- Exceptional Oral and Written Communication Skills
- Bid Proposals
- Rent Collection
- Remodeling Project Management
- Operational Oversight
- Team Management
- Unit Vacancies
- Knowledge of State Name] Real Estate Laws
- Housing Regulations
- Codes and Regulations
- Property Marketing and Promotion
- Tenant Screening
- Valid State Name] Driver's License
- Safe Work Practices
- Tenant Eligibility Determination
- Property Service Contract Administration
- Investment Properties
- Creative and Adaptable
- Maintenance and Supply Requests
- Property Walks
- Collect Payments
- Rental Pricing Strategies
- Cloud-Based File Management
- Video Surveillance
- Occupant Retention
- Social Media Engagement
- Rent Pricing Optimization
- Coordinate Documents
- Employee Motivation and Guidance
- Security Deposit Refunds
- Collections Procedures
- Local and State Laws
- Terms Explanation and Enforcement
- Monthly Fee and Payment Collection
- Social Perception
- Operating Cost Tracking
- Accurate Property Valuation
- Equipment Replacement
- Serve Customers
- Increasing Occupancy
- Community Engagement
- Staff Meetings
- Program Improvements
- Rent Growth
- Manage Rentals
- Staff Coordination
- Capital Projects Management
- Screening Processes
- Renewals Management
- Interior Renovations
- Common Area Maintenance
- Tenant and Owner Liaising
- Community Association Support
- Oversee Maintenance
- Lending
- Commercial Property
- Landscaping and Grounds Maintenance
Timeline
Director of Property Management
Palm Bridge Property Management
01.2016 - Current
Regional Property Manager
HavenBrook Homes
01.2014 - 01.2016
Co-Owner
Cornerstone Properties
01.2003 - 01.2014
BA - Business Management
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