Matthew Allen Kelly
Executive Director
New Albany,OH
Summary
Versatile Executive Director focused on delivering high quality care and support to seniors. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
8
8
years of professional experience
Work History
Executive Director
Bickford Senior Living
Worthington, OH
10.2018 - Current
- Grew Bexley’s census from 62% to 92% in ten months resulting in NOI growth.
- Removed agency staff from Bexley after one month as Director.
- Promoted to Worthington after ten months, tasked with correcting census and NOI decline.
- Grew Worthington's census from 66% to 82% after six months, prior to start of COVID.
- Maintained ADO % between 75-82% throughout 2020 while obtaining NOI growth of $750k
- Performed as both the Director and the Marketer for Q1 & Q2 in 2021 and grew census to 94%, before finishing 2021 at 100% occupied and obtaining NOI growth to $1.3m
- Reduced AR aging to under 5% of total billed services.
- Conducted weekly scheduling and payroll audits reducing OT to 3.9% for all of 2022.
- The last three-year PRD food cost averaged $6.70, 3-4% under budget yearly.
- Won Kitchen of the Year out of all 55 branches throughout Bickford.
- Finished #1 in Ohio Division for Family and Employee happiness surveys, monthly family happiness rating averaged 4.7/5
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Mentored new and existing Executive Directors throughout entire Ohio Division
Assistant Director
Bickford Senior Living
Bexley, OH
05.2018 - 10.2018
- Assist in conversion of two former Sunrise buildings into Bickford Senior Living buildings
- Configure labor coverage of STNA/CNA’s and LPN’s to meet resident daily care needs
- Actively recruit, interview and hire department staff to support community demands
- Ensure residents are receiving pleasurable dining experience that meets their dietary requirements
- Collaborate with Executive Director to reduce accounts receivable by optimizing billing process and portfolio
- Organize and direct care, nursing, housekeeping and dietary to ensure services are completed effectively and efficiently
- Maintain state compliance on resident and employee administrative files
Business Office Coordinator
Sunrise Senior Living
Bexley, OH
06.2015 - 05.2018
- Employed collections strategies to resolve resident bad debt from $140k to $32k within seven months
- Performed monthly audits on key controls to ensure accurate reporting and compliance
- Only Business Office Coordinator in entire company to successfully pilot new cluster position managing two communities, streamlining processes resulting in 30-hour labor savings for both communities combined
- Performed monthly audits on key controls to ensure accurate reporting and compliance
- Installed new controls for Scioto community to resolve compliance issues with I-9’s, TB testing, payroll, cash handling, personnel and resident files, accounts payable, accounts receivable, training, resident assessments and records retention
- Trained department coordinators to control their department financial and labor budgets
- Partnered with hiring managers at both communities on executing recruitment strategies to support changing needs
- Upheld accurate training records to make sure all team members are within compliance standards
Education
MBA - Supply Chain Management
Ashland University
Ashland, OH12.2015
Bachelor of Arts - Sports Management
Ohio Wesleyan University
Delaware, OH05.2006
Skills
- Resident Satisfaction
- Training and Development
- Financial Management
- Business Administration
- Team Leadership
- Senior Living Management
- Budgeting and Financial Management
- Change and Growth Management
- Adaptable and Flexible
- Sales Growth
- Operational Analysis
- Staffing
Timeline
Executive Director
Bickford Senior Living
10.2018 - Current
Assistant Director
Bickford Senior Living
05.2018 - 10.2018
Business Office Coordinator
Sunrise Senior Living
06.2015 - 05.2018
MBA - Supply Chain Management
Ashland University
Bachelor of Arts - Sports Management
Ohio Wesleyan University
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