Matthew Beach
Lexington,SC
Summary
Dedicated employee with strong customer service, multitasking, and time management abilities. Committed to providing exceptional customer experiences and consistently exceeding expectations. Highly motivated and eager to tackle new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
EBay Seller
Self Employed Web
09.2021 - Current
- Sourced low-cost inventory to achieve a quick turnover rate and high profit margin.
- Tracked expenses and profits for tax purposes.
- Researched selling prices and high-value brands and items.
- Managed the efficient packing and shipping of customer orders.
- Maintained high customer satisfaction with 99.4% positive store feedback
Shift Lead - Deli
Publix Supermarkets Stores #512 and #1637
03.2018 - 06.2023
- Completed all management testing and training.
- Provided training and ongoing guidance to coworkers in all department aspects, aligning with Publix standards.
- Both delis received Boar's Head Certification after I began training.
- Made decisions on daily production amounts and inventory ordering.
- Regularly associate-in-charge in the absence of a manager.
- Took charge of high-demand shifts in the kitchen.
- Prepared and served a variety of deli products, such as sandwiches, salads, and hot foods.
- Delivered accurate customer orders while offering tailored suggestions based on their preferences.
- Maintained a clean and organized deli area through collaborative teamwork.
Retail Sales Associate
Cellular Sales Verizon
08.2015 - 03.2018
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Inspected purchased items for defects before handing them over to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
Education
MBA - Accounting And Business Management
University of South Carolina - Aiken
Aiken, SC08-2024
Bachelor of Science - Criminal Justice And Sociology
University of South Carolina - Columbia
Columbia, SC12-2013
Skills
- Data Analysis
- Financial Analysis
- Analytical research
- Financial Statements
- Customer Service
- Time Management
- Microsoft Office Suite
- Abode Suite
Timeline
EBay Seller
Self Employed Web
09.2021 - Current
Shift Lead - Deli
Publix Supermarkets Stores #512 and #1637
03.2018 - 06.2023
Retail Sales Associate
Cellular Sales Verizon
08.2015 - 03.2018
MBA - Accounting And Business Management
University of South Carolina - Aiken
Bachelor of Science - Criminal Justice And Sociology
University of South Carolina - Columbia
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