Matthew C. McNally
Blacksburg,VA
Summary
Disciplined student within the Pamplin School of Business at Virginia Tech pursuing internship opportunity to further knowledge base and add hands-on experience. Highly developed interpersonal skills and proven performance in team-based environments in additional to positive academic performance. Eager to listen, learn and support superiors.
Overview
3
3
years of professional experience
Work History
Intern Trainee
Collins McNally LLC
05.2023 - 08.2023
- Sorted and organized files, spreadsheets, and reports.
- Compiled data, updated spreadsheets, and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
- Gathered, organized and input information into digital database.
- Interacted with customers by phone, email, or in-person to provide information.
- Spent approximately 15 hours per week using Excel
Server
Hermitage Country Club
05.2023 - 08.2023
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Room Service Attendant/Assistant Food Runner
Drift Kitchen
05.2022 - 08.2022
- Trained and mentored four newly hired employees to explain process flow and safety procedures.
- Kept detailed knowledge of and followed all food safety guidelines.
- Assisted wait staff with timely food delivery and guest requests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted with bussing tables and cleaning up spills.
Golf Cart Attendant
The Dominion Club
08.2020 - 07.2021
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Monitored pace of play, turf repairs and tee times for players.
- Built and established positive relationships with patrons, team members and supervisors.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Education
Bachelor of Science - Business: finance, financial planning
Virginia Tech
Blacksburg, VA05.2025
Skills
- Verbal and Written Communication
- Leadership
- Interpersonal and Social Skills
- Social Media Sites
- Computer Skills
Timeline
Intern Trainee
Collins McNally LLC
05.2023 - 08.2023
Server
Hermitage Country Club
05.2023 - 08.2023
Room Service Attendant/Assistant Food Runner
Drift Kitchen
05.2022 - 08.2022
Golf Cart Attendant
The Dominion Club
08.2020 - 07.2021
Bachelor of Science - Business: finance, financial planning
Virginia Tech
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