Matthew Cheney
Bend,OR
Summary
Dynamic customer service professional with extensive experience in fast-paced environments, adept at building rapport with diverse clientele. A passion for aviation drives a commitment to excellence and a proactive approach to problem-solving, ensuring customer satisfaction in every interaction. Recognized for exceptional organizational skills and the ability to thrive under pressure, contributing effectively as a team player while embracing new challenges. Eager to leverage strong communication abilities and a willingness to learn in pursuit of organizational objectives and team success.
Overview
12
12
years of professional experience
Work History
Driver
UBER
01.2024 - Current
- Responsible for providing safe, efficient, and customer-focused transportation services to riders within the area. Maintaining a clean, comfortable, and professional vehicle to provide great customer service. Strong communication and customer service skills to promote high ratings from customers. Managed scheduling and work hours independently to maximize efficiency and money earned.
Realtor
EXP Realty, LLC
09.2013 - 05.2023
- Responsible for writing complete and accurate contracts for the purchase, or sale of residential property. Negotiating with other agents to best represent the client's needs. Maintaining organization and communication throughout the escrow process to make sure all disclosures and tests are complete, and the scheduled closing is on time.
Manager/Bartender/Server
Flatbread Community Oven
06.2018 - 03.2020
- Responsible for opening and closing procedures of the restaurant. Handled all customer interactions regarding food/beverage orders, complaints, customer questions, and money handling procedures. Taught new employees on how to use the Point of Service system, as well as daily operational responsibilities. Maintained a regular customer base due to customer satisfaction.
Education
Associate of Applied Science - Aviation
Central Oregon Community College
Bend, OR06.2025
High School Diploma -
Bend Senior High
Bend, OR06.2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Calm under pressure
Timeline
Driver
UBER
01.2024 - Current
Manager/Bartender/Server
Flatbread Community Oven
06.2018 - 03.2020
Realtor
EXP Realty, LLC
09.2013 - 05.2023
Associate of Applied Science - Aviation
Central Oregon Community College
High School Diploma -
Bend Senior High