Summary
Overview
Work History
Education
Certification
Timeline
Generic

Matthew G Lincoln

Porter

Summary

Dedicated Customs and Border Protection Officer with extensive experience in passenger and cargo processing and a proven track record of detecting and intercepting narcotics across land, sea, and airport environments. Well versed in search, detention, and arrest procedures, complemented by a strong understanding of enforcement techniques. Skilled in behavioral observation and questioning, ensuring compliance with regulations while maintaining safety and security. Committed to upholding the integrity of border protection through vigilant monitoring and effective communication.

Overview

16
16
years of professional experience
1
1
Certification

Work History

PASSENGER PROCESSING (CORE PROCESS)

Customs and Border Protection
Houston, TX
02.2024 - Current

Achieved efficient transport and enforcement of inbound and outbound passengers by streamlining alien processing and seizure actions. Enhanced fugitive processing efficiency by implementing effective penalties and liquidated damage procedures. Improved outbound biometrics processing and enforcement for the clearance of various aircraft and cargo operations. Delivered superior public service through timely responses and efficient processing of carnets and personal effects. Elevated the performance of the FIS unit at IAH, contributing to overall operational success.

NII (Non-Intrusive Inspection)

Customs and Border Protection
Savannah, GA
10.2022 - 02.2024

Achieved accurate determination of inspection requirements through automated systems, resulting in efficient inspection processes. Effectively mitigated radiation alarm incidents by collaborating with LSS to validate the nature of detected radiation sources. Facilitated compliance by documenting results in automated systems, enhancing operational integrity.

ADMISSIBILITY

Customs and Border Protection
Savannah, GA
09.2021 - 10.2022

Achieved streamlined processing of inbound and outbound air and sea passengers and crew, improving service delivery outcomes. Delivered compliance through meticulous execution of processing tasks for travelers and cargo. Fostered collaboration with carriers and stakeholders to enhance guidance on admissibility and compliance matters.

Video Teleconference Engineer

Contractor
Fort Campbell, KY
08.2019 - 01.2020

Served as the only Video Teleconference Engineer on site in charge of 52 unclassified and 66 classified Video Teleconference systems; Responsibilities include scheduling, establishing connectivity, testing, troubleshooting, operating, and performing operation maintenance on Video Teleconference equipment and ensuring all components are configured in accordance with Security Technical Implementation Guide; Customers serviced daily are Fort Campbell Soldiers in the ranks of Private (E-1) to Commissioned officers up to the rank of three-star Lieutenant General (O-9); Department of Army Civilians Video Teleconference users that are serviced daily include the pay grades of GS-5 to GS-15. Maintains Microsoft excel spreadsheet with system configurations of over 100 Video Teleconference systems; remotely access classified and unclassified systems to ensure software updates are current and security violations are not being violated.

Infantryman / Signal Support Systems Specialist

U.S Army
Camp Casey, South Korea Fort Campbell, KY
07.2010 - 07.2019

Led deployment to Iraq as team chief for 62 days while working 14-hour shifts. Supported users in accessing secure and unsecure network services. Oversaw more than 120 verification scans of Iraqi workers entering and exiting a secure work area. Managed and safeguarded numerous classified and sensitive documents. Coordinated deployment to Africa as signal team chief, providing radio functionality and network access for over 60 users. Created and distributed over 50 written reports outlining procedures for handling secured technical programs for both classified and unclassified radios and software networks. Supervised the setup of five tactical operations centers, granting over 80 users access to secured and unsecured networks. Managed property for equipment valued at over 4.7 million dollars, achieving zero loss or misplacement. Conducted helicopter dismount training with advanced room clearing techniques for the 5th group special forces. Developed standard operating procedures for vehicle searches at checkpoints, including cargo inspections and compliance methods for thorough searches and verbal reporting.

Operations Assistant

U.S Army
Camp Casey, South Korea
11.2010 - 12.2011

Maintained proficiency with M4 Carbine, M249 Squad Automatic Weapon, M240B, and M240C Machine Gun without incidents. Conducted reconnaissance on training sites to evaluate optimal conditions for training over 200 soldiers. Supported adherence to safety standards and operational procedures for 30 tracked and wheeled vehicles, resulting in zero fatalities or injuries. Delivered safety briefs to over 50 American and Korean soldiers on regulations and laws of an allied foreign country.

Education

Associate of Arts - Counter Terrorism

American Military University
Charles Town, WV

Associate of Arts - Weapons of Mass Destruction Preparedness

American Military University
Charles Town, WV

Bachelor of Science - Homeland Security

American Military University
Charles Town, WV

Certification

Seaport Cargo Examination Course, Incident Command Systems course 300/400, Detect Deter & Elicit Response (DDER) course, Hazardous Materials Class, Disaster Assessment and Recovery team (DART) team training, M-4 Qualification

Timeline

PASSENGER PROCESSING (CORE PROCESS)

Customs and Border Protection
02.2024 - Current

NII (Non-Intrusive Inspection)

Customs and Border Protection
10.2022 - 02.2024

ADMISSIBILITY

Customs and Border Protection
09.2021 - 10.2022

Video Teleconference Engineer

Contractor
08.2019 - 01.2020

Operations Assistant

U.S Army
11.2010 - 12.2011

Infantryman / Signal Support Systems Specialist

U.S Army
07.2010 - 07.2019

Associate of Arts - Counter Terrorism

American Military University

Associate of Arts - Weapons of Mass Destruction Preparedness

American Military University

Bachelor of Science - Homeland Security

American Military University
Matthew G Lincoln