Matthew Gannaway
Warehouse Manager
Canal Winchester,OH
Summary
Hard-working and dedicated warehouse manager with 2+ years of extensive experience in inspecting incoming shipments, preparing and processing orders, and performing various administrative duties. Offers excellent time management skills and important ability to work independently or in a team.
Overview
9
9
years of professional experience
Work History
Warehouse Manager
American Scientific
02.2020 - Current
- Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Kept departments and customers updated on critical shipments.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
Front End Coordinator
Giant Eagle
03.2015 - 07.2020
- Advised and trained new employees in job tasks, offering positive reinforcement.
- Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.
- Provided expert service when greeting customers, answering phone calls and handling issues.
- Engaged customers by offering to help find needed merchandise.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Debt Consultant
Choice Recovery
05.2019 - 08.2019
- Responded to client concerns and questions about credit scores and methods to improve numbers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Gannington Academy
Columbus, OH05.2016
Skills
- Order picking and processing
- Storage Organization
- Shipping and Packaging
- Forklift Operation
- Warehouse safety
- Troubleshooting
- Customer interaction
- Team Supervision
- Training and mentoring
- Interpersonal Communication
- Verbal and Written Communication
- Shipping Activity Oversight
Timeline
Warehouse Manager
American Scientific
02.2020 - Current
Debt Consultant
Choice Recovery
05.2019 - 08.2019
Front End Coordinator
Giant Eagle
03.2015 - 07.2020
High School Diploma -
Gannington Academy