Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Matthew Hamilton

Matthew Hamilton

Fairview,OR

Summary

Dynamic and results-oriented professional with extensive experience at Amazon, adept in warehouse safety and team collaboration. Excelled in enhancing packing efficiency and reducing workplace injuries, demonstrating adaptability and strong leadership. Proven track record in improving customer satisfaction and streamlining workflows, leveraging skills in barcode scanning and effective communication.

Overview

1
1
year of professional experience

Work History

Fulfillment Center Associate

Amazon
04.2024 - 04.2024
  • Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
  • Expedited order processing time with proficient use of warehouse management software and scanning equipment.
  • Promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
  • Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.

Sandwich Artist

SUBWAY®Restaurants
12.2023 - 02.2024
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.

Delivery Station Associate

Amazon
07.2023 - 10.2023
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
  • Streamlined project workflows for enhanced efficiency, adopting agile methodologies.

Package Handler Trainer

FedEx
05.2023 - 07.2023
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
  • Collaborated with management to address specific skill gaps and tailor training programs accordingly.
  • Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
  • Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
  • Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
  • Strengthened communication skills among team members through targeted group activities and exercises during training sessions.
  • Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.

Education

N/A - N/A

Reynolds High School
Troutdale, OR

Skills

  • Loading and unloading
  • Shipping procedures
  • Warehouse safety
  • Cycle counting
  • Adaptable to change
  • Barcode scanning
  • Packing efficiency
  • Workstation organization
  • Quality control
  • Team collaboration

Timeline

Fulfillment Center Associate

Amazon
04.2024 - 04.2024

Sandwich Artist

SUBWAY®Restaurants
12.2023 - 02.2024

Delivery Station Associate

Amazon
07.2023 - 10.2023

Package Handler Trainer

FedEx
05.2023 - 07.2023

N/A - N/A

Reynolds High School

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Matthew Hamilton