To have a rewarding and challenging career with a company that will benefit from my experience and background as a General Manager.
Overview
14
14
years of professional experience
Work History
AP/Human Resources/Payroll Administrator
Thompson House Nursing Home
02.2020 - Current
Maintain all incoming expenses and ensured the charges are accurate, then process payment in a timely Manner through software program pointclickcare
Reconcile company credit card accounts through statement review compared to receipts, ensure payments are recorded to the correct general ledger accounts by utilizing excel spreadsheet
Prepare and process the quarterly employer taxes, this would include the 941, SUTA/HC-1 and VT WHT-436
This also includes the year end processing of the W-2’s for all employees and 1099’s for all compensated non-employees
Prepare and process weekly payroll for all employees utilizing the Kronos payroll system, finalize and print manual checks and upload the ACH direct deposit to the bank.
Updated HR database with new employee information, changes in benefits, and other details.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Answered employee inquiries regarding health benefits and 403B options.
Store Manager
Leader Home Center
04.2017 - 02.2020
Managed entire inside sales department, lumber yard department, and outside sales force
Resolved any and all issues associates may have with each other or customers
Maintained all safety procedures as per OSHA, ensured all employees were current on the latest procedures and licenses
Balance the register drawers and safe, daily bookkeeping and bank deposits
Research and resolve any over/shortage of drawers and deposits
Weekly review of time cards and approval reported in a timely manner to the payroll department
Weekly scheduling of entire staff to ensure the best possible service to our customers
Customer Service, negotiate with contractors on pricing to ensure the sale and a positive outcome to ensure repeat business
Managed all aspects of building safety and repairs through contracted suppliers.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Approved regular payroll submissions for employees.
Store Supervisor
TD Bank
01.2009 - 03.2017
Supervision of entire teller staff
Training, development, and performance management to ensure accuracy in financial transactions
Vault custodian, order and ship currency as the business requires, issue and receive currency from tellers
Ensure over all accuracy of funds on hand
Maintain all daily, weekly, and monthly records including audits, alarm systems, branch procedures, and site review
Correct and clear any financial inaccuracies caused by human error, improper process procedures, and system error through hard copy and computer research
Customer Service, actively listen to the customer, provide a positive experience
NMLS Certified, take mortgage applications and other various loan products.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
Diploma -
Southern Vermont Career Education Center
1987
Skills
Order Supplies
Microsoft Excel
Accounting
Sales Activities
Microsoft Office
Customer Service
Inventory Management
Staff Training
Merchandising
Additional Information
Interests
Timeline
AP/Human Resources/Payroll Administrator
Thompson House Nursing Home
02.2020 - Current
Store Manager
Leader Home Center
04.2017 - 02.2020
Store Supervisor
TD Bank
01.2009 - 03.2017
Diploma -
Southern Vermont Career Education Center
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