Customer-oriented General Manager with 25 plus years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. I pride myself on Team Building and finding the right people to create synergy in any environment. I clearly communicate not only the goal, but the roadmap to achieve it. Setting realistic goals and installing measurable monitoring of progress. I believe in being able to do every and any postion in a dealership. This allows me to accurately recruit,train, and push successful progress. More importantly, I love people.
Matthew J. Urland
Summary
Overview
Work History
Camping World Freedom RoadsGolden , Colorado
Job overview
- Complete Store turn around.
- Recruit, train, and maintain an award winning Sales, Service, and Parts team.
- Sox and Compliance.
- Payroll execution and reporting
- Expense control on every level for every department. Find leakage and stop it.
- Measure and report progress and plans for year over year improvement.
- Manage vendor, factory, and customer relationships.
- Train, monitor, and manage sales staff of 18 plus.
- Department head meetings. We monitor actions plans, process and opportunity, and results weekly.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Manage all Rv sales, Parts, Service, and collision (3 locations) and achieve year over year increased results.
- Successfully recruit staff for every department of the Business, and 4 other locations in the company.
Autonation Denver, CO
Job overview
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Recruit, train, maintain a high level of management for growth.
- Advertising, budgeting, and expense control.
- Reporting and Applying SOX controls for dealership.
- Managing New and Used Inventory on tight time line to minimize floorplan expense.
- Monitor, measure, and report year over year statistics for all
- Manage new and used car inventory.
- Purchase and wholesale used inventory
Automotive in DenverDenver, Co
Job overview
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Sales
- Finance
- Buyer
- Wholesale
- Sales Manager
- GSM
- GM
Century ChevroletDenver , CO
Job overview
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Recruited to get a GM dealer off probation and not lose the Chevrolet Franchise.
- Improved sales and profitability.
- Expense control
- Recruit and build high level management and sales team.
Larry H MillerDenver, CO
Job overview
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Advertising, budgeting and expense control
- Measure and monitor progress goals to achieve year over year results.
- Build a team and bench to maintain the success of the LHM franchise.
Skills
Recruiting / team building
Accomplishments
- Trained, promoted four GMs, two corporate support, 2 retail corporate support, one warranty admin to corporate support, and one corporate finance support from the Golden location under my supervision.
- Recruited management, finance, service staff to all 4 locations in Colorado.
- Supervised team of 117 staff members.
- Highest employee retention the last two years at 98.3% and 99.1% with 117 employees in 3 locations,
- Chairman's Circle (million dollar club) 3 straight years.
- Top motorized dealer in Camping World last 3 years.
- Top Grossing store in Central and Western United States for Camping World.
- Top Class C dealer in Colorado 3 years.
- Established a Local and National Partnership with Make A Wish.
- Granted 108 Wishes personally through Camping World.
- Highest Net Profits ever achieved for the Golden Location by expensive control.
- Recorded, measurable, and achieved year over year performance and Camping World in every department.
- National Leader in Warranty receivables with less than $2000 a year unclaimed.
- Proven track record of success for multiple dealership turn around for several companies.
Affiliations
Make A Wish 2019-current.
Additional Information
I have been in a retail environment since the age of 16. I started my Auto Sale career in 1994 at the age of 18. My first management positions was earned in 1996, and taken off from there. I have a proven track record or turning round and maintaining several dealerships for Fowler, Auto Nation, Larry Miller and Camping World. I enjoy being a student, teacher, and leader to everyone on the team. Turning around and running successful dealerships has let me become the best operator in the market. This is due to the communication skills and development of next level managers to maintain and monitor progress. Team building is something im very strong at. I understand the balance and synergy in personalities to put together teams that win. This has allowed me to find a way to not only maximize results for the dealer, but to get the very best out of every employee and maintain record breaking employee retention. As a competitive athlete from a young age, winning and the pushing my team is in my blood. I also take a lot of pride in giving back. Developing local and national partnership with Make A Wish and Children's Hospital have changed my life. I will continue this work for the rest of my life. Im looking forward to this next and last chapter. Im looking to make an impact on a company that will help my continue my growth, but also let me help others to shine.
Music & Soccer
I started playing drums, percussion, and piano at the age of 6. I primarily played and studied Drums and percussion all through school. I have played in concert band, concert orchestra, jazz ensemble, and many other applications of these talents. I love music and i use it as a outlet for stress and success.
My other love is competitive soccer. I also started this at the age of 6. I played my heart out until at the age of 10. I tried out for a competitive team (older than me) and made it. I maintain that high level of practice, discipline, and push my whole life. Through my teenage years i played on travel teams that went to tournaments all across the country. I have local, city, state, high school, and National title with my teams in soccer. After a brief stop in a local collage, I left to try out for professional soccer in Denver and sell cars at the age of 18. After injuries, i was just much better at selling and being in retail. The competitive nature of sports has lead me to a fibulas career in dealerships, and let me provide a life for my wife and three sons i never had. The music side of me helps me decompress.
Timeline
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