Matthew James Roybal
Riverside,CA
Summary
Hardworking and reliable Sales Representative and Consultant focused on going above and beyond to support team and serve customers. Trained in upselling and offering top-notch customer relation services. Motivated to continue to learn and grow as a marketing professional.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Designer
Closet World
10.2024 - Current
- Consult with homeowners to create a closet, garage, panty or office layout aligning with the preferences, the available space, and the assigned budget
- Calculate cost estimates for the project materials and fees for the installers and other laborers
- Process sales transactions offering third party financing or credit card payment
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Sleep Professional
Sleep Number Corporation
05.2022 - 10.2023
- Created a customer centric environment to ensure guests had exceptional experiences
- Maintained positive customer relationships during and post-purchase
- Managed stock, counted and reported inventory levels
- Ran Credit for customers to get them approved for finance purchasin
- Mentored junior sleep professionals, fostering a supportive environment and promoting the sharing of best practices
- Improved patient sleep quality by conducting comprehensive sleep assessments and providing tailored recommendations
Quality Administrator
CIRCOR Aerospace and Defense
02.2018 - 04.2020
- Scanned work orders, inventory, and shippers for 30 year record retention
- Scheduled conferences, and ordered catered food for business meetings
- Certify and prioritize work orders with engineering drawings for stockroom and production
- Greeted and ran background checks on all incoming visitors and vendors
Environmental Consultant/Field Technician
Field Resource Environmental
01.2011 - 01.2018
- Review and advise on monthly amount of chemicals expelled(VOC Logs)
- Provided monthly OSHA safety training for employees and management
- Proactively address hazardous conditions with monthly facility auditing, safety team meetings, and onsite training
- Procured documents and client information for city, state and federal permits
Education
Bachelor of Science - Web Design and Interactive Media
The Art Institute of California
San Diego, CASkills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Preventive maintenance coordination
- Team and workflow development
- SCRUM
- Adobe Creative Suite
- Sales closing
- Upselling
- Cross-selling
- Cold calling
- Lead generation
Certification
CSLB Home Improvement Salesperson Contractors License
Timeline
Certified Designer
Closet World
10.2024 - Current
Sleep Professional
Sleep Number Corporation
05.2022 - 10.2023
Quality Administrator
CIRCOR Aerospace and Defense
02.2018 - 04.2020
Environmental Consultant/Field Technician
Field Resource Environmental
01.2011 - 01.2018
Bachelor of Science - Web Design and Interactive Media
The Art Institute of California
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