MATTHEW MARTIN
Farmers Insurance Agency
Lenexa,KS
6
years of professional experience
Work History
Agency Producer
4 Months- Developed new business through prospecting, lead follow-up, and referral generation
- Presented home, auto, and umbrella coverage options aligned with client needs
- Prepared accurate quotes and applications using agency systems and carrier guidelines
- Reviewed existing policies to identify coverage gaps and cross-sell opportunities
- Effectively communicated with clients to find their pain points.
Car Wash Attendant
4 Years 1 Month- Collaborated with team members to streamline processes, enhancing workflow and service delivery
- Collaborate with team members to streamline processes and improve overall efficiency
- Provided excellent customer service by greeting customers, assessing needs, and ensuring satisfaction during car wash
- Follow safety protocols regarding chemicals and equipment in order to keep operations running smoothly and safely
Restaurant Crewmember
6 Months- Greeted customers warmly and took accurate food orders, contributing to high levels of customer satisfaction
- Prepared and assembled food items using established recipes and quality standards.
- Operated cash registers and handled cash transactions, ensuring fast and accurate service for customers
- Maintained cleanliness and organization of dining area, kitchen, and restrooms to uphold health and safety standards
- Assisted in restocking inventory, including food items, condiments, and supplies, to ensure smooth operations during peak hours
Education
Bachelor of Science in Business Administration - Marketing
Skills
Google Analytics certification
Google: Google Analytics Certification
Customer service
Lead generation
Task prioritization
Time management
Teamwork and collaboration
Timeline
Agency Producer
Farmers Insurance Agency
06.2026 - 10.2026Read More
Car Wash Attendant
Tidal Wave Auto Spa
07.2021 - 08.2025Read More
Restaurant Crewmember
Raising Cane's
10.2020 - 04.2021Read More
Kansas State University
Bachelor of Science in Business Administration from Marketing
Read More
LEADERSHIP & INVOLVEMENT
- Lenexa United Methodist Church, Youth Leader, 05 2017 - 08 2018 , Provided mentorship and guidance to a group of youth ages 12-14, Facilitated group activities and group discussions to help with challenges when becoming a young adult, Collaborated with those in other leadership positions striving for the best outcome during the youths experience
- VBS Team Lead, 06 2016 - 06 2018, Organized and led recreational activities for children aged 5-12 during Vacation Bible School programs, Developed age-appropriate games and activities to promote teamwork, physical activity, and fun, Ensured the safety and well-being of participants through effective supervision and risk management