Reynolds & Reynolds
Matthew Miles
Automotive Parts Director
Farmersville,Texas
Summary
Professional with high standards and results-oriented approach, bringing valuable experience in parts management. Known for enhancing operational efficiency and ensuring seamless logistics. Reliable team player who adapts to changing needs while maintaining focus on achieving goals. Proficient in inventory control and vendor negotiations.
Overview
12
12
years of professional experience
Work History
Parts Director
Metro Mazda of Mesquite
10.2024 - Current
- Implemented effective staff training programs, enhancing employee knowledge and productivity in the Parts Department.
- Ensured optimal stock levels by conducting regular inventory audits and adjusting orders as needed.
- Optimized department budget by closely monitoring expenses, identifying cost-saving opportunities, and managing resources effectively.
- Supervised a team of Parts Associates, fostering an environment of teamwork, accountability, and high performance standards.
- Spearheaded improvements in the parts ordering process to reduce errors and increase order accuracy for customer satisfaction.
- Established a well-organized parts storage system, ensuring easy accessibility and accurate tracking of inventory levels.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Parts Advisor
Crest Cadillac
05.2024 - 10.2024
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Conducted thorough research on specialized or hard-to-find parts, leveraging industry connections and expertise to locate the necessary components for customers.
- Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
- Improved inventory management by implementing efficient tracking systems and conducting regular audits.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
- Reduced turnaround time for repairs by ensuring timely delivery of essential components to the service department.
Parts Manager
Huffines Hyundai
08.2022 - 04.2024
- Balanced inventory, controlling costs and obsolescence rate, going from 17% to 3% within 1 year.
- Obtained high-quality replacement parts by sourcing suppliers and maintaining productive relationships.
- Coordinated with service technicians to ensure timely delivery of necessary parts for repairs, increasing productivity for the technicians.
- Enhanced department performance by forecasting demand and setting ambitious goals, including warranty rates, wholesale margins, and reduced obsolescence.
- Built a successful team with effective hiring, training and performance improvement strategies.
- Analyzed department performance data to identify areas for improvement in efficiency and profitability.
Parts Manager
Scoggin Dickey Chrysler
07.2021 - 07.2022
- Conducted regular audits of inventory to ensure accuracy in stock levels and pricing.
- Managed inventory of automotive parts and ensured availability for customers.
- Trained new employees on proper procedures and company policies related to parts management.
- Participated in trade shows or industry events to network with potential vendors or clients.
- Maintained clean and organized storage area for easy access to parts by staff members.
Parts Advisor
Huffines CDJR
12.2015 - 07.2021
- Developed relationships with local and out of state businesses to expand client base and increase sales opportunities.
- Priced parts and accessories accurately using proper pricing sources.
- Collaborated with service department to provide necessary parts for repairs. In turn, creating growth with the service and parts departments.
Parts Advisor
Central Kia
06.2013 - 12.2015
- Streamlined parts ordering process by establishing strong relationships with suppliers and maintaining up-to-date knowledge of available inventory.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining easy access to frequently requested items.
- Maintained clean and neat parts counter and sales floor.
Education
High School Diploma -
Centennial High School
Frisco, Texas 09.2010 - 06.2013
Skills
Purchasing strategies
Affiliations
- Hope Fellowship
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementWork-life balancePaid time offTeam Building / Company Retreats401k matchHealthcare benefitsWork from home optionSoftware
CDK
Dealertrack
OPS
OEC
PartsEye
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Microsoft Outlook
Languages
English
Native or Bilingual
Interests
Automotive News
Inventory Management
Sales Strategies
Parts Manufacturing
Timeline
Parts Director
Metro Mazda of Mesquite
10.2024 - Current
Parts Advisor
Crest Cadillac
05.2024 - 10.2024
Parts Manager
Huffines Hyundai
08.2022 - 04.2024
Parts Manager
Scoggin Dickey Chrysler
07.2021 - 07.2022
Parts Advisor
Huffines CDJR
12.2015 - 07.2021
Parts Advisor
Central Kia
06.2013 - 12.2015
High School Diploma -
Centennial High School
09.2010 - 06.2013
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