Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Ray Gomez Jr

Haltom City

Summary

Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Overview

2
2
years of professional experience

Work History

Assistant Manager

QuikTrip
Dallas
03.2023 - Current
  • Resolved conflicts between team members in an effective manner.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Ensured compliance with safety regulations and company policies.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

High School Diploma -

Keys Highschool
1100 Raider Dr, Euless, Tx 76040
03-2021

Skills

  • Conflict resolution
  • Time management
  • Problem solving
  • Performance evaluation
  • Decision-making
  • Problem-solving
  • Team delegation
  • Shift management
  • Customer service

Timeline

Assistant Manager

QuikTrip
03.2023 - Current

High School Diploma -

Keys Highschool