Matthew S. Armbrust
Rotonda West,FL
Summary
Accomplished leader with a track record of strategic leadership. Expert in crisis management and sales strategies, achieving substantial business growth. Skilled in research and negotiation, fostering strong partnerships, and enhancing customer satisfaction. Demonstrates analytical prowess and a commitment to excellence.
Overview
20
20
years of professional experience
Work History
President
Gourmet Music Lifestyle
03.2017 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Adopted cutting-edge technologies to improve productivity levels within the organization.
Chief Visionary Officer
Hard Body Inc LLC
05.2010 - 12.2020
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Fostered strong relationships with industry partners to expand business opportunities.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Developed a high-performance executive team for improved productivity and efficiency.
- Elevated brand visibility and market share with launch of highly successful digital marketing campaign.
Owner/Operator
Armbrust Consulting
10.2015 - 06.2020
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
- Increased overall business efficiency by streamlining operational processes and implementing new technologies.
Sales Assistant
Armbrust Chain
06.2005 - 09.2005
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Master Of International Business -
Le Rosey - Hult International Business School
Switzerland - Dubai 2012
Skills
- Proven experience in research, analytical, negotiating and problem-solving skills with high performance standard
- Strategic Leadership
- Process Improvement Expertise
- Crisis management
- Sales and marketing
Languages
English
Full Professional
Additional Information
EXPERIENCE
Research Analyst Otis Collective 2015-2015
• Performed research and evaluation on major international projects and produced recommendations to help strengthen evaluation processes
• Gathered information from project stakeholders using surveys and conducting 30 interviews
• Collected and maintained data, identified documenting data gaps and took steps to close those gaps
• Prepared reports showing trends, impacts, outcomes, and recommendations for process improvements
Business Development Intern, Real Estate Firm, Morocco 2016-2017
• Supported brokers with sales presentations of multi-million-dollar properties, resulting in total sales of $9.5M
• Designed and implemented 3 business strategy campaigns for marketing, advertising, and social media, introducing print media and increasing online traffic through a seamless user interface
• Prepared 15 total comparative market analyses for clients to aid in transaction process
Financial Analyst Intern
Independent Family Office
Berlin Germany 2018-2019
Supported the finance team in conducting financial analysis and preparing reports, contributing to informed business decision-making.
• Assisted in the evaluation of investment opportunities, performing in-depth financial analysis and market research
• Prepared comprehensive reports on industry trends and market forecasts,contributing to investment strategy development
• Collaborated with cross-functional teams to streamline financial processes, increasing operational efficiency
GLOBAL BUSINESS SERVICES SOLUTIONS GROUP Dubai 2019 -2020
- Drive the highest levels of client service by working with cross regional teams to improve relationships and process, work with the global account teams to identify, monitor and provide timely and accurate forecasts of sales opportunities and pipelines
- Actively participate on the leadership team, embracing company culture, mission, and strategy. Develop deep knowledge of clients’ industries, organizations (people, processes etc), marketing objectives & plans
- Monitor compliance with company objectives, and all applicable laws and regulations through Self-Audits and daily monitoring of the underwriters’ work product
Key Achievements
• Achieved a client retention rate of over 90% throughout my career, demonstrating my commitment to client satisfaction.
• Spearheaded the company's expansion into 11 new markets, resulting in a 40% increase in global revenue.
• Successfully led diverse teams in high-pressure environments, fostering collaboration and boosting productivity.
• Increased brand visibility for clients by securing coverage in top-tier media outlets.
Timeline
President
Gourmet Music Lifestyle
03.2017 - Current
Owner/Operator
Armbrust Consulting
10.2015 - 06.2020
Chief Visionary Officer
Hard Body Inc LLC
05.2010 - 12.2020
Sales Assistant
Armbrust Chain
06.2005 - 09.2005
Master Of International Business -
Le Rosey - Hult International Business School
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