Summary
Overview
Work History
Education
Skills
Qualificationskillsets
Specializedassignments
Previousaddress
Certification
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Previousbusinessaddress
Businessaddress
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Timeline
Receptionist
MATTHEW W. KENLOCK

MATTHEW W. KENLOCK

5428 Del Coronado Dr, Apollo Beach,USA

Summary

PERSONALIZED EXPERIENCED EMPLOYMENT SKILL SETS:

I Matthew Kenlock am a Dedicated Security Professional with a Predominant Supervisory skillset; adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations. Focused Security Manager bringing many years of experience in security landscape. Reliable and dedicated with passion for reducing corporate liabilities. Skilled managing, training, and developing security team members. Vigilant Security Professional known for high productivity and efficiency in task completion. Skilled in risk assessment, surveillance technology, and emergency response coordination. Excel at critical thinking, problem-solving, and communication to ensure safety and security in challenging environments. Committed to continuous learning and adapting to evolving security landscapes. Highly skilled Security Professional with comprehensive experience in risk management, physical security, and information protection. Strengths include developing security protocols, conducting investigations, and coordinating emergency response procedures. Demonstrated capacity for identifying vulnerabilities and implementing effective solutions to increase safety. Previous work has resulted in enhanced organizational security measures and improved incident response times. Meticulous Security Specialist successful at overseeing building and personal security. Proficient in monitoring grounds, checking CCTV, and screening people and items. Prepared to bring many years of security experience. Talented security specialist adept at evaluating visitors, shipments and supplies for security issues. Disciplined and hardworking team player with superior skills in observing behavior, managing conflicts and solving problems gained several-year career in security. Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role. Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques. Sharp security guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in security procedures and surveillance. Carries out instructions effectively. Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures. Vigilant professional in the security and protection field, known for high productivity and efficient completion of tasks. Skilled in surveillance techniques, risk assessment, and emergency response coordination. Excelling in communication, teamwork, and problem-solving to ensure safety and security in all assignments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

19
19
years of professional experience
27
27
Certification

Work History

Security Professional

Allied Universal Security Protection LLC
New York, NY
02.2022 - Current
  • Qualification Skill Sets: (3) Years of Prevention Protective Services
  • Security Guard Professional Training Certification Completions
  • (8) Hour Pre-Assignment Training Course
  • (16) Hour On-The-Job Training Course
  • Specialized Assignments: Team Leadership Developmental, Team Supervision Initiatives, Managed Co-worker Communication, Conflict Resolution, Positive Peer Culture, Innovative Solutions Strategies, Safety Protocol Requirements
  • Conducted security assessments to identify vulnerabilities and risks in the system.
  • Developed policies and procedures for the implementation of physical, personnel, information technology and communications security measures.
  • Performed periodic reviews of existing security systems to ensure compliance with industry standards.
  • Monitored network traffic for suspicious activities and responded appropriately to incidents.
  • Implemented access control systems to protect sensitive areas from unauthorized access.
  • Investigated security breaches or violations and documented findings.
  • Provided technical support for various security products such as firewalls, intrusion detection systems, anti-virus software.
  • Assisted in developing strategies for protecting critical data assets against malicious attack or theft.
  • Analyzed system logs regularly to detect anomalies that may indicate a potential threat or vulnerability.
  • Managed user accounts on corporate networks ensuring proper authentication processes are followed at all times.
  • Maintained up-to-date knowledge of relevant technologies, threats, trends and best practices in information security.
  • Ensured compliance with applicable laws, regulations and organizational policies regarding data protection and privacy issues.
  • Provided training to employees on information security topics such as password management, phishing scams and social engineering attacks.
  • Performed regular penetration tests on internal networks to identify any weaknesses which could be exploited by attackers.
  • Collaborated with other departments such as IT and HR to ensure appropriate levels of security are maintained across the organization.
  • Responded promptly to requests from users related to their access rights or privileges.
  • Identified potential threats from outside sources including hackers, malware or viruses.
  • Reviewed audit logs periodically for any suspicious activities or irregularities.
  • Coordinated with external vendors providing managed services related to security solutions being used by the organization.
  • Worked closely with senior management in order to develop an effective risk mitigation plan.
  • Supervised property entrances and exits and monitored employee safety.
  • Recorded required data for incident reports and files.
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Trained new security officers on safety protocols and company standards.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Demonstrated public safety dedication by patrolling community events.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Developed and implemented training methods to promote improved officer performance.
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Ran routine security checks, suggesting improvements as necessary.
  • Responded to incidents of workplace violence and unruly behavior on company property.
  • Communicated security policies to staff members and performed security training.
  • Performed audits and inspections of facility to locate potential threats.
  • Developed crisis response and evacuation strategies for use during emergencies.
  • Assisted law enforcement with facility investigations and critical event responses.
  • Scheduled routine maintenance and updates on security programs, cameras and other devices.
  • Supervised network activity and security camera footage to locate potential threats.
  • Performed security clearance processing for company employees.
  • Maintained updated knowledge of law enforcement tactics, policies and procedures.
  • Gathered data from daily logs and incident reports to locate security weaknesses.
  • Monitored internal and external company communication and reported abnormalities.
  • Designed and utilized data recovery and asset protection plans.
  • Ran background checks on newly hired employees and job candidates.
  • Implemented security software, programs and firewalls to minimize cybersecurity threats.
  • Monitored CCTV and alarm systems for signs of unauthorized access or breaches.
  • Analyzed intelligence reports to identify potential threats to organizational security.
  • Coordinated security operations for special events and high-profile visits.
  • Delivered security awareness training to employees to reduce risk of security breaches.
  • Investigated security breaches and reported findings to management with recommendations for improvement.
  • Maintained records of security incidents and responses for auditing and improvement purposes.
  • Conducted regular security assessments to identify vulnerabilities and recommend corrective actions.
  • Managed the installation and maintenance of physical security equipment.
  • Facilitated the recovery of assets and information following security incidents.
  • Performed background checks on new hires to ensure compliance with security policies.
  • Coordinated with law enforcement and emergency responders during security incidents.
  • Developed emergency response plans and conducted drills to ensure preparedness.
  • Developed and enforced security policies and procedures to protect organizational assets.
  • Conducted risk assessments for new projects or changes in the operational environment.
  • Ensured compliance with local, state, and federal security regulations and standards.
  • Advised senior management on security best practices and emerging threats.
  • Administered cybersecurity measures to protect sensitive data from cyber threats.
  • Oversaw the issuance of security badges and access codes to authorized personnel.
  • Implemented and managed access control systems to ensure secure entry to facilities.
  • Liaised with vendors to evaluate and procure security technologies and services.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Patrolled crowds during events to preserve order and promote security.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Searched bags manually to identify prohibited items and contraband.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.

Autodidactic Tactician

Multi-Trade Customized Services LLC
The Bronx, NY
02.2007 - Current
  • Customized: Urban Wear Apparel Coordinator
  • Customized: Home Improvement Development
  • Computer Tech: Internet Graphics Designing
  • Specialized: Hand Craft & Arts Innovation
  • Photography: Cinema Videography Productions
  • Music Entertainment: Engineering Production
  • Automotive: Auto-Mechanical Engineering
  • Independent: General Maintenance Contractor
  • Developed and implemented strategic business plans to increase company profitability.
  • Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Managed executive team members to ensure successful execution of projects in a timely manner.
  • Maintained open communication channels between departments to maximize efficiency and productivity.
  • Directed long-term research initiatives to identify new markets for growth opportunities.
  • Assessed financial performance of the organization on a regular basis and identified areas for improvement.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.
  • Analyzed market trends and customer data to inform decision-making processes.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
  • Implemented technological solutions designed to improve operational effectiveness.
  • Reviewed current systems and processes regularly for potential improvements or upgrades.
  • Represented the organization at conferences, events, networking activities., as needed.
  • Introduced innovative approaches that improved efficiency while reducing costs.
  • Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
  • Developed strategies for improving customer service standards throughout the company.
  • Spearheaded internal initiatives designed to foster collaboration among staff members.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Signed and approved budgets for new funding and program initiatives.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Fostered collaboration and development of new practices by business leaders.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Developed long-range plans for business growth, resulting in increase in annual sales.
  • Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
  • Drove revenue by cultivating successful client relations.
  • Worked with SEC to file amendments and achieve compliance targets.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Achieved cost-savings by developing functional solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Managed household errands and other essential duties.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Senior Plumbing Mechanic

Mattis Repairs
Queens, NY
10.2012 - 04.2014
  • Door to door services
  • Plumbing fixtures replacements
  • Rain drainage replacements
  • Installing washer boxes
  • Siding installment to entire exterior home
  • Window installments
  • Painting improvements
  • Ceiling fan installations
  • HAC ventilation repairs
  • Installed and repaired plumbing fixtures, such as sinks, toilets, showers, water heaters, and garbage disposals.
  • Repaired or replaced faulty valves and pipes to ensure proper water flow.
  • Researched product information for the selection of appropriate materials for plumbing projects.
  • Maintained records of work completed in accordance with local codes and regulations.
  • Inspected systems to identify potential problems or hazards prior to installation or repair.
  • Performed preventive maintenance on plumbing systems to ensure efficient operation.
  • Troubleshot complex plumbing issues using advanced techniques and tools.
  • Sealed all joints with lead wool or solder to prevent leakage of gas or water.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Coordinated with customers regarding project timelines and scheduling of services.
  • Ensured compliance with safety regulations during installation activities.
  • Followed blueprints while installing drainage systems in residential homes.
  • Assembled components such as piping, tubing, valves, tanks, boilers, heating units, pressure regulators.
  • Replaced defective parts according to manufacturer's instructions.
  • Checked system operations by running tests on pipes and lines.
  • Installed hot water tanks according to industry standards.
  • Performed regular maintenance checks on existing plumbing systems.
  • Cleaned out clogged drains using augers, plungers and other specialized tools.
  • Responded promptly to customer inquiries about service requests and repairs.
  • Provided technical advice on plumbing related matters when required.
  • Diagnosed malfunctions in equipment utilizing knowledge of electrical principles.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Identified and located required tools prior to starting each project.
  • Assisted team by inspecting pipes and piping systems to assess quality and condition.
  • Cut diverse pipe sizes and lengths to prepare for installation.
  • Inspected installations to repair leaks and make adjustments to pipes.
  • Filled piping systems with water and air to test for leaks.
  • Verified and gathered measurements to determine proper piping sizes.
  • Cut or threaded pipes to blueprint or drawing specifications.
  • Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
  • Installed supports from ceiling joists to secure pipes in place.
  • Inspected and tested installed systems to isolate and identify faults.
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Using blueprints, laid out scale drawings of pipe systems and supports.
  • Reviewed blueprints and building codes to determine details and procedures for work.
  • Inspected work sites for holes and damage.
  • Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Inspected installed systems using hydrostatic testing or pressure gauges.
  • Shut off steam or other gases or liquids from pipes to conduct maintenance.
  • Established sequence of installations around obstructions.
  • Installed automated controls to regulate pressure and volume in pipe systems.
  • Estimated time and material costs to include in project plans.
  • Welded piping using specialized techniques and computer-assisted fabrication.

Plumber

Philco. Plumbing co.
Brooklyn, NY
09.2011 - 07.2012
  • Plumbing fixtures
  • Domestic water distribution
  • Sanitary waste
  • Rain water drainage
  • Unit measurements
  • Water pipe testing
  • Ground, ruffing, & finishing
  • Install blue print alignment
  • Install washer boxes
  • Assistant Plumber Junior Mechanics
  • Installed and repaired water supply lines, waste disposal systems, and related appliances.
  • Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
  • Tested pipe systems for leaks using air and water pressure gauges.
  • Inspected drainage and other plumbing systems to identify necessary repairs.
  • Cut openings in walls or floors to accommodate pipes and fittings.
  • Repaired broken or blocked sewer lines with the use of video cameras.
  • Connected gas lines to stoves, dryers, hot water heaters, furnaces.
  • Sealed joints between sections of pipes using lead wool or threading compounds.
  • Soldered copper pipe joints to connect water supply lines for new installations.
  • Maintained records of work performed on each job site including material used and time spent on the job.
  • Ran tests on newly installed systems to ensure proper functionality before finalizing projects.
  • Read blueprints accurately to determine dimensions of piping required for installation projects.
  • Constructed foundations for large industrial equipment that require special plumbing connections.
  • Provided emergency services when needed including repairing burst pipes during inclement weather conditions.
  • Installed pumps and backflow prevention devices according to local codes.
  • Calculated costs associated with labor and materials needed for each project.
  • Performed routine maintenance tasks such as flushing out drainpipes or cleaning out grease traps.
  • Researched current industry standards so that all installations are compliant with applicable regulations.
  • Visited customer sites to assess their needs and provide estimates for repair jobs.
  • Followed safety protocols while working in hazardous environments such as septic tanks or gas lines.
  • Assisted apprentices with learning basic skills such as soldering pipes or installing valves.
  • Tested plumbing systems to locate leaks, malfunctions and repair needs.
  • Located and repaired leaks in water supply lines.
  • Cut and fit pipes to established measurements.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Followed relevant codes, regulations, and safety techniques.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Maintained tools and equipment to keep supplies in excellent working condition.
  • Tested piping systems with water and air pressure to maintain balance and accuracy.
  • Used power tools to create assemblies and sub-assemblies.
  • Identified and located required tools prior to starting each project.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
  • Assisted with troubleshooting and used alternative methods in emergency situations.
  • Studied building plans and other materials to determine work aids required and proper installation sequences.
  • Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
  • Recommended measures to improve maintenance methods and equipment performance.
  • Completed walk-throughs of completed systems to verify code adherence.
  • Prepared project bids and gathered parts, labor and equipment needed for projects.
  • Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
  • Supervised staff and evaluated work performance.
  • Cut diverse pipe sizes and lengths to prepare for installation.
  • Inspected installations to repair leaks and make adjustments to pipes.
  • Filled piping systems with water and air to test for leaks.
  • Verified and gathered measurements to determine proper piping sizes.
  • Cut or threaded pipes to blueprint or drawing specifications.
  • Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
  • Installed supports from ceiling joists to secure pipes in place.
  • Inspected and tested installed systems to isolate and identify faults.
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Using blueprints, laid out scale drawings of pipe systems and supports.
  • Reviewed blueprints and building codes to determine details and procedures for work.
  • Inspected work sites for holes and damage.
  • Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Inspected installed systems using hydrostatic testing or pressure gauges.
  • Shut off steam or other gases or liquids from pipes to conduct maintenance.
  • Established sequence of installations around obstructions.
  • Installed automated controls to regulate pressure and volume in pipe systems.
  • Estimated time and material costs to include in project plans.
  • Welded piping using specialized techniques and computer-assisted fabrication.

Junior Plumbing Mechanic

AJC Plumbing
Long Island, NY
03.2010 - 01.2011
  • Completed (4) Month hands-on training
  • Specialized in: Black Hub Pipe, PVC Pipes, Fittings etc
  • Unit measurements
  • Fire Protection & Safety Precautions
  • Water Pipe testing
  • Copper pipe line (hot/cold) installments
  • Ground, ruffing
  • & finishing work
  • Installed and repaired plumbing fixtures, such as sinks, toilets, showers, water heaters, and garbage disposals.
  • Repaired or replaced faulty valves and pipes to ensure proper water flow.
  • Researched product information for the selection of appropriate materials for plumbing projects.
  • Maintained records of work completed in accordance with local codes and regulations.
  • Inspected systems to identify potential problems or hazards prior to installation or repair.
  • Performed preventive maintenance on plumbing systems to ensure efficient operation.
  • Troubleshot complex plumbing issues using advanced techniques and tools.
  • Sealed all joints with lead wool or solder to prevent leakage of gas or water.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Coordinated with customers regarding project timelines and scheduling of services.
  • Ensured compliance with safety regulations during installation activities.
  • Followed blueprints while installing drainage systems in residential homes.
  • Assembled components such as piping, tubing, valves, tanks, boilers, heating units, pressure regulators.
  • Replaced defective parts according to manufacturer's instructions.
  • Checked system operations by running tests on pipes and lines.
  • Installed hot water tanks according to industry standards.
  • Performed regular maintenance checks on existing plumbing systems.
  • Cleaned out clogged drains using augers, plungers and other specialized tools.
  • Responded promptly to customer inquiries about service requests and repairs.
  • Provided technical advice on plumbing related matters when required.
  • Diagnosed malfunctions in equipment utilizing knowledge of electrical principles.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Cut and beveled piping using cutting torches, saws and threading machines.
  • Identified and located required tools prior to starting each project.
  • Assisted team by inspecting pipes and piping systems to assess quality and condition.
  • Cut diverse pipe sizes and lengths to prepare for installation.
  • Inspected installations to repair leaks and make adjustments to pipes.
  • Filled piping systems with water and air to test for leaks.
  • Verified and gathered measurements to determine proper piping sizes.
  • Cut or threaded pipes to blueprint or drawing specifications.
  • Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
  • Installed supports from ceiling joists to secure pipes in place.
  • Inspected and tested installed systems to isolate and identify faults.
  • Modified piping systems with task-specific tools to complete preventive maintenance.
  • Using blueprints, laid out scale drawings of pipe systems and supports.
  • Reviewed blueprints and building codes to determine details and procedures for work.
  • Inspected work sites for holes and damage.
  • Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Inspected installed systems using hydrostatic testing or pressure gauges.
  • Shut off steam or other gases or liquids from pipes to conduct maintenance.
  • Established sequence of installations around obstructions.
  • Installed automated controls to regulate pressure and volume in pipe systems.
  • Estimated time and material costs to include in project plans.
  • Welded piping using specialized techniques and computer-assisted fabrication.

Porter

Europa Café
New York, NY
10.2008 - 12.2009
  • Cleaning bathrooms
  • Preparing sauces
  • Sweeping and mopping
  • Loading and Disposing wastes
  • Cleaning and stacking food trays
  • Loading and Unloading food and coffee canisters
  • Cleaning Tables and picking up chairs
  • Loading delivery trucks
  • Greeted customers and provided assistance with their needs.
  • Assisted in unloading merchandise from delivery trucks.
  • Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
  • Stocked shelves and rotated inventory to ensure freshness of products.
  • Loaded customer orders into vehicles for transport.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Inspected equipment for proper functioning and reported any issues to management.
  • Organized storage areas to maximize efficiency and promote a neat appearance.
  • Received incoming shipments and verified contents against invoices or other documents.
  • Prepared outgoing shipments by packing items according to company guidelines.
  • Moved furniture and other heavy objects as needed throughout the facility.
  • Assisted in setting up displays for special events or promotions.
  • Collected shopping carts from parking lot area and returned them inside the store entrance.
  • Checked expiration dates on food items prior to stocking shelves.
  • Operated forklift safely while loading and unloading merchandise onto truck beds.
  • Provided excellent customer service by responding promptly to inquiries or complaints.
  • Ensured that all areas were kept clean and tidy at all times.
  • Responsible for checking identification when selling alcohol or tobacco products.
  • Performed regular inspections of floors, walls, ceilings, lights fixtures., for cleanliness standards.
  • Monitored access points within the facility to prevent unauthorized entry or exit.
  • Assisted in resolving conflicts between customers or employees in an effective manner.
  • Performed basic maintenance and cleaning.
  • Cleaned various work areas by mopping, vacuuming and polishing mirrors.
  • Maintained clean and tidy appearance in reception, waiting areas and hallways.
  • Walked property and grounds, picking up trash and debris to maintain curb appeal.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Sanitized frequented areas and equipment using approved supplies.
  • Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
  • Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
  • Cleaned common areas following established schedules and prescribed methods.
  • Maintained inventory of necessary supplies.
  • Drove vehicles to different areas of dealership to meet display standards.
  • Removed leaves and debris from driveway, sidewalks and other areas as directed by management.
  • Secured buildings by locking rooms and main entrance doors and setting alarms.
  • Moved and worked with vehicles to support sales activities.
  • Assisted with snow removal and management of winter upkeep.
  • Traveled to local vendors to pick up supplies or equipment repairs.
  • Arranged and removed furniture to prepare facilities for events.
  • Collaborated with contracted specialists to perform seasonal or specialty tasks.
  • Received deliveries via freight elevator, moving to appropriate locations within building.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Dusted furniture, machines or equipment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Followed company uniform, performance and security policies with every job.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Stripped, sealed and polished floors.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Notified managers of repair needs or additions to building operating systems.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Steam-cleaned or shampooed carpets.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
  • Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.

Porter (Temp. Agency Ref.)

Promesa
New York, NY
02.2007 - 12.2007
  • Maintain building lobby area
  • Swept be area for a clean and safe premises
  • Take on garbage at scheduled time
  • Separating recycle bin (glass, plastic, paper)
  • General repairing for 30 unit building
  • Conducted weekly meetings with staff and board members to discuss operational objectives.
  • Monitored daily operations of the facility, ensuring that all safety protocols were followed.
  • Developed annual budget for the facility and managed financial resources accordingly.
  • Provided guidance and support to staff in order to meet departmental goals.
  • Drafted reports and documents related to personnel management, budgeting, and other related topics.
  • Oversaw hiring process for new employees, including conducting interviews, references checks, background checks and onboarding processes.
  • Implemented policies and procedures to ensure compliance with applicable laws and regulations.
  • Managed conflicts between staff members or departments by providing clear direction on how to resolve issues efficiently.
  • Organized special events such as fundraisers, open houses, conferences.
  • Participated in community outreach initiatives to build relationships with local organizations and businesses.
  • Collaborated with vendors on contracts for services needed at the facility.
  • Performed administrative tasks such as record-keeping and filing of paperwork in accordance with departmental standards.
  • Analyzed data from various sources to identify trends or patterns impacting operations within the organization.
  • Ensured all training materials were up-to-date and distributed appropriately across departments.
  • Created strategies for improving efficiency within the organization while maintaining quality standards of service delivery.
  • Assisted in developing long-term plans for facility maintenance projects.
  • Reviewed performance reviews for staff members under direct supervision regularly.
  • Investigated incidents reported at the facility thoroughly before taking appropriate action based on company policy guidelines.
  • Built exemplary on-the-job expertise from partnering closely with superintendent and other top leadership.
  • Verified project scope achievement through careful supervision of personnel.
  • Facilitated staff meetings to convey policy changes and hear employee input.
  • Assisted the Building Superintendent in managing the day-to-day operations of the building.
  • Inspected and maintained all interior and exterior areas of the building, including mechanical systems.
  • Conducted regular safety checks to ensure compliance with local regulations.
  • Organized and coordinated maintenance projects as needed.
  • Responded promptly to tenants' requests for assistance or repairs.
  • Monitored security cameras and alarm systems on a daily basis.
  • Performed routine maintenance tasks such as painting, plumbing, carpentry work.
  • Documented all tenant complaints and tracked status of repair jobs.
  • Ensured that all common areas were kept clean and tidy at all times.
  • Scheduled pest control services as required.
  • Coordinated with contractors for major repairs and renovations.
  • Created budgets for upcoming projects and monitored spending accordingly.
  • Provided support to tenants regarding their lease agreements.
  • Assisted in preparing rental units for new tenants.
  • Maintained records of utility usage and other expenses related to building management.
  • Managed inventory of supplies used by staff members in performing their duties.
  • Inspected vacant units prior to move-in dates to ensure they meet standards set by the property owner.
  • Worked closely with vendors providing services to the property, such as landscaping companies or janitorial services.
  • Dispatched emergency personnel when necessary, i.e., firefighters or police officers.
  • Developed relationships with local businesses to increase visibility of the property within the community.
  • Adhered strictly to company policies regarding tenant privacy rights.
  • Assisted with snow removal, light groundskeeping and other seasonal outdoor maintenance.
  • Inspected completed work to verify conformity with established policies and quality standards.
  • Monitored facilities and identified maintenance and repair needs.
  • Coordinated building operations, maintenance and improvements.
  • Enforced building policies and procedures to keep facility safe for staff and visitors.
  • Handled occupant complaints and dealt with issues.
  • Assisted with emergency response and evacuations.
  • Managed building staff by scheduling, assigning tasks, and training new hires.
  • Ordered cleaning supplies and maintenance materials to keep appropriate stock of inventory.
  • Planned and managed general repairs and maintenance and construction projects.
  • Inventoried equipment and made frequent orders from vendors and distributors.
  • Coordinated work and vacation schedules to keep shifts properly staffed.
  • Collected rents, deposits and payment of insurance premiums.
  • Coordinated building financial activities.
  • Implemented troubleshooting techniques to resolve issue.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Performed routine maintenance by inspecting drives, motors or belts.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Repaired machines, equipment or structures using tools or equipment.
  • Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
  • Dismantled machines, equipment, or devices to access and remove defective parts.
  • Maintained or repaired specialized equipment or machinery.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.
  • Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
  • Assembled, installed or repaired electrical or electronic components and pipe systems.
  • Adjusted devices or control instruments using hand tools, levels or straightedges.
  • Aligned and balanced new equipment after installation.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Planned and laid out repair work using diagrams, drawings or schematic diagrams.
  • Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
  • Estimated costs to repair machinery, equipment or building structures.
  • Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.

Shoring Contractor

Muglers Shoring co.
Bronx
06.2006 - 12.2007
  • Insert 12x12 Metal Steel beams up to support the walls
  • Transport equipment & supplies to site
  • Set up 2 - 12 story building scaffolds
  • Drilled Channel beams in buildings for support
  • Loading trucks, Operating the Fork Lift
  • Developed and implemented scoring policies and procedures in accordance with industry standards.
  • Conducted regular meetings with scorers to review performance metrics, discuss challenges, and provide additional support as needed.
  • Ensured compliance with applicable codes related to building construction and safety regulations.
  • Ensured compliance with applicable codes, laws and regulations related to building construction projects.
  • Performed research on various topics related to code enforcement activities such as building construction techniques or land use policies.
  • Provided technical advice on the selection of appropriate fire protection materials based on building construction type.
  • Ensured compliance with applicable laws, regulations and codes pertaining to building construction practices.
  • Maintained a comprehensive knowledge base regarding building construction materials and hazardous materials identification, in order to provide accurate assessments during emergency responses.
  • Reviewed architectural plans and building construction documents to ensure they meet applicable fire codes and regulations.
  • Investigated potential causes of fires using specialized knowledge of building construction components.
  • Ensured compliance with relevant regulations related to building construction.
  • Adhered strictly to all relevant codes and regulations pertaining to building construction.
  • Developed an understanding of building construction methods related to fire suppression efforts.
  • Ensured compliance with all applicable codes and regulations related to building construction.
  • Compiled data such as building construction costs, rents, vacancy rates, absorption rates from industry publications and surveys.
  • Interpreted complex drawings, architectural plans, blueprints, schematics, and other documents related to building construction.
  • Led apprentices and trainees in building construction and renovation.
  • Conducted safety inspections of construction sites to identify potential hazards and risks.
  • Reported any issues related to building safety or security to supervisor.
  • Assisted in the installation of new electrical systems in commercial buildings.
  • Coordinated building repair and construction projects, maintaining security and emergency response to provide preventive and corrective maintenance.
  • Facilitated team building activities to promote collaboration between different shifts of nurses.
  • Provided technical advice regarding the installation of new piping systems for commercial buildings.
  • Ensured safety protocols were followed during all phases of construction projects.
  • Stayed up to date on innovations in building techniques and construction materials.
  • Reviewed blueprints and drawings to ensure accuracy of plans prior to commencement of construction activities.
  • Visited sites to observe building conditions and progress of construction.
  • Assisted in resolving disputes between contractors regarding adherence to established building codes or other regulations.
  • Reviewed documents related to construction projects such as building permits and blueprints.
  • Removed debris from worksites after completing projects related to bridge construction or repairs.
  • Ensured that visitors were wearing face masks at all times while in the building.
  • Tracked progress on various construction projects within the organization's buildings.
  • Facilitated team building activities designed to improve communication among colleagues.
  • Conducted quality control inspections on construction materials to ensure compliance with building codes and regulations.
  • Assisted with installation of systems, components and construction materials into new and remodeled buildings.
  • Organized the maintenance and repair of all building systems, such as HVAC, plumbing, electrical, and security systems.

Independent Contractor

Urban Express
New York, NY
10.2005 - 05.2006
  • Driving, delivering packages to destination
  • Call and receive orders I pickups
  • Report a quote amount of 15-20 pickups and drop off’s daily
  • Transported mail packages door to door
  • Kept record of daily routes and transactions
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
  • Created daily delivery routes to maximize efficiency while minimizing travel time.
  • Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
  • Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
  • Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Followed all safety regulations while operating a motor vehicle on public roads.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Reported any accidents or incidents involving company vehicles immediately to management.
  • Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
  • Drove an assigned truck between designated points according to established schedules for delivery purposes.
  • Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
  • Signed documents confirming receipt of goods upon delivery at destination points.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Collected payments from customers upon completion of deliveries as needed.
  • Assisted with loading and unloading of freight at warehouses and distribution centers as required.
  • Performed preventative maintenance tasks such as oil changes, tire rotations., on company vehicles as needed.
  • Promptly responded to emergency calls for urgent deliveries within specified time frames.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Delivered items to customers and presented invoices for payments.
  • Inspected and monitored delivery vehicle and performed basic maintenance.
  • Maintained accurate records of deliveries and customer interactions.
  • Conducted routine vehicle maintenance checks to ensure operational reliability.
  • Checked and secured package loads before deliveries.
  • Documented pickups and deliveries and submitted reports after shift.
  • Coordinated parcel delivery using strong time management skills.
  • Answered shipment and delivery questions concerning estimated times of arrival.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Quickly responded to customer inquiries to improve business relationships.
  • Reported issues to supervisors resulting in increased customer satisfaction.
  • Communicated with dispatchers, management and colleagues to form lasting partnerships.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Delivered packages promptly to customers by adhering to specified routes and time schedules.
  • Performed routine vehicle inspections before and after each shift to ensure operational safety.
  • Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
  • Inspected and verified packages at pickup and delivery points to ensure correct contents and undamaged items.
  • Kept detailed logs of mileage, maintenance, and delivery activities for reporting purposes.
  • Coordinated with dispatch and team members via radio or phone to share updates and receive instructions.
  • Utilized navigation tools and local knowledge to find the most efficient delivery routes.
  • Followed all safety regulations and traffic laws during delivery operations.
  • Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
  • Interacted professionally with customers, collecting signatures and handling cash or electronic payments when necessary.
  • Adhered to company policies and procedures, including confidentiality and data protection standards.
  • Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
  • Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
  • Managed inventory of delivery supplies, such as packaging, labels, and delivery forms.
  • Collaborated with warehouse staff to ensure accurate and timely dispatch of packages.
  • Adjusted routes in real-time based on traffic conditions or customer requests.
  • Reported any accidents or vehicle issues immediately to management, ensuring a quick resolution.
  • Offered excellent customer service, resolving issues and answering queries at the point of delivery.
  • Assisted in the sorting and preparation of packages for next-day deliveries.
  • Maintained accurate records of deliveries and customer authorizations and communicated delays or issues.
  • Sorted parcels according to delivery route.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Scanned inbound and outbound packages to sort for destination.
  • Communicated customer complaints, requests and feedback to company management.
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
  • Maintained adherence to stringent delivery deadlines.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.
  • Obtained official signatures and required payments for different types of deliveries.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Tracked delivery records with manifests using smartphones for customer signatures.
  • Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
  • Performed routine air and fluid checks and refueling for vehicles.
  • Maintained delivery vehicle with regular upkeep and basic repairs.
  • Documented items transported, recipient information and problems.
  • Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
  • Collected and distributed records between personnel and outside stakeholders.
  • Collected, sealed and stamped outgoing mail using postage meters and envelope sealers.

Education

GED -

Edwin Gould Academy
631-635 Chestnut Ridge Rd, Chestnut Ridge, NY 1097
06-2001

Skills

  • Security resource management
  • Security resource allocation
  • Loss prevention expertise
  • Company risk mitigation
  • Daily incident reporting
  • Security officer training
  • Weapons Screening
  • Company risk management
  • Security officer development
  • Daily status reports
  • Safety and security regulations
  • Security screening
  • Security team management
  • Safety and security procedures
  • Personal security
  • Cloud security
  • Building patrol
  • Incident Response
  • Application security
  • Emergency Response
  • Security team leadership
  • Staff Evaluation
  • Disaster Recovery
  • Business continuity planning
  • Protocol optimization
  • CCTV footage review
  • Security Reporting
  • Risk Assessment
  • Access Control
  • Intrusion Detection
  • Network Security
  • Entrance monitoring
  • CCTV experience
  • Personnel screening
  • Vulnerability Assessment
  • Ethical Hacking
  • CCTV Monitoring
  • Penetration Testing
  • Data protection
  • Malware Analysis

Qualificationskillsets

3, Security Guard Professional Training Certification Completions, 8 Hour Pre-Assignment Training Course, 16 Hour On-The-Job Training Course

Specializedassignments

  • Team Leadership Developmental
  • Team Supervision Initiatives
  • Managed Co-worker Communication
  • Conflict Resolution
  • Positive Peer Culture
  • Innovative Solutions Strategies
  • Safety Protocol Requirements

Previousaddress

801 Neill Ave. Apt15E, Bronx, NY, 10462

Certification

  • 26+ Allied Universal Core Training Programs Completed 04/05/2023
  • Appearance & Wellness
  • Active Shooter & Bomb Threats
  • Contact Security Introduction
  • Difficult People; Situations
  • Emergency Management
  • Ethics & Conduct
  • Exceptional Customer Care
  • First Aid; CPR & AED Overview
  • Harassment
  • Importance Of Documentation
  • Indicators Of Terrorist Surveillance
  • Law Enforcement Agency Guidelines
  • Legal Aspects Of Private Security
  • Liability & Loss Prevention
  • Managing Conflict
  • Media Management
  • Metal Detector Operations
  • Note Taking & Report Writing
  • Patrol & Observation
  • Personal Safety
  • Post Orders
  • Property Search Enforcement
  • Safety Introduction
  • Video Surveillance
  • Workplace Violence
  • Account Management Analysis
  • Payroll Analysis Reports
  • Ehub Access Assessment

Previousemail

immaculatemacalous@gmail.com

Previousbusinessaddress

1001 Woodycrest Ave. Suite1G, Bronx, NY, 10452

Businessaddress

136 Madison Avenue, 5th& 6th Fl., New York, NY, 10016

Businessentities

  • M.T.C.S. LLC, Multi Trade Custom Services LLC
  • S.W.A.T., Services Within Alternative Trades

Timeline

Security Professional

Allied Universal Security Protection LLC
02.2022 - Current

Senior Plumbing Mechanic

Mattis Repairs
10.2012 - 04.2014

Plumber

Philco. Plumbing co.
09.2011 - 07.2012

Junior Plumbing Mechanic

AJC Plumbing
03.2010 - 01.2011

Porter

Europa Café
10.2008 - 12.2009

Porter (Temp. Agency Ref.)

Promesa
02.2007 - 12.2007

Autodidactic Tactician

Multi-Trade Customized Services LLC
02.2007 - Current

Shoring Contractor

Muglers Shoring co.
06.2006 - 12.2007

Independent Contractor

Urban Express
10.2005 - 05.2006
  • 26+ Allied Universal Core Training Programs Completed 04/05/2023
  • Appearance & Wellness
  • Active Shooter & Bomb Threats
  • Contact Security Introduction
  • Difficult People; Situations
  • Emergency Management
  • Ethics & Conduct
  • Exceptional Customer Care
  • First Aid; CPR & AED Overview
  • Harassment
  • Importance Of Documentation
  • Indicators Of Terrorist Surveillance
  • Law Enforcement Agency Guidelines
  • Legal Aspects Of Private Security
  • Liability & Loss Prevention
  • Managing Conflict
  • Media Management
  • Metal Detector Operations
  • Note Taking & Report Writing
  • Patrol & Observation
  • Personal Safety
  • Post Orders
  • Property Search Enforcement
  • Safety Introduction
  • Video Surveillance
  • Workplace Violence
  • Account Management Analysis
  • Payroll Analysis Reports
  • Ehub Access Assessment

GED -

Edwin Gould Academy
MATTHEW W. KENLOCK