Matthias Burch
Bluffton,SC
Summary
Driven and versatile professional with experience at Jim N Nicks Bar-B-Q, adept in safe food handling and guest engagement. Excelled in enhancing customer satisfaction and streamlining administrative processes, demonstrating strong multitasking abilities and a knack for increasing sales through effective upselling techniques. Proven track record in fostering inclusive environments and boosting efficiency.
Overview
4
4
years of professional experience
Work History
Server
Jim N Nicks Bar-B-Q
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Administrative Assistant
RELM Incurrence
10.2022 - 06.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Volunteer
Camp Big Heart
06.2022 - 07.2022
- THIS WORK IS DONE EVERY SUMMER; going on several years now.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
- Enhanced athlete experience by providing support and encouragement during events.
- Promoted inclusivity and diversity through engaging with athletes, families, and other volunteers.
Food Service Worker
Southern Barrel Brewing
02.2020 - 04.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Education
No Degree - Business
University of Beaufort South Carolina
Bluffton, SCHigh School Diploma -
Bluffton High School
Bluffton, SC05.2022
Skills
- Order delivery practices
- Food Delivery
- Food Running
- Safe Food Handling
- Guest Engagement
- Supply Restocking
- Sales Techniques
Volunteer work
Every summer for about a decade i have been helping an institution with handling mentally handicapped individuals. I love being apart of something that is bigger than me; and something that I can leave a mark on. My family has always preached about helping others and this is one of the ways that I can lend a helping hand to others around me.
Timeline
Server
Jim N Nicks Bar-B-Q
11.2023 - Current
Administrative Assistant
RELM Incurrence
10.2022 - 06.2023
Volunteer
Camp Big Heart
06.2022 - 07.2022
Food Service Worker
Southern Barrel Brewing
02.2020 - 04.2022
No Degree - Business
University of Beaufort South Carolina
High School Diploma -
Bluffton High School