Matthias Capizzano
Addison,IL
Summary
Dynamic professional with a proven track record at Nippon Express, excelling in import documentation and compliance. Strong communication and conflict resolution skills fostered lasting client relationships. Adept at navigating complex regulations, ensuring accuracy, and enhancing operational efficiency. Committed to delivering exceptional service and driving sales performance through strategic upselling and client engagement.
Overview
8
8
years of professional experience
Work History
Assistant Lead Entry Writer
Nippon Express
12.2024 - 05.2025
- Prepare and submit accurate import documentation for U.S. Customs and Border Protection (CBP) clearance.
- Classify goods using the Harmonized Tariff Schedule (HTS) and ensure proper duty rates and compliance with all applicable regulations.
- Review and process commercial invoices, packing lists, bills of lading, and other relevant documents.
- Serve as the primary point of contact for high-profile clients such as Canon and Kobelco Construction.
- Develop strong, ongoing professional relationships with client representatives by providing consistent, high-quality service.
- Understand each client’s unique product lines, compliance requirements, and logistical preferences.
- Act as the main liaison between the client and U.S. Customs, ensuring clear, accurate communication of all regulatory requirements and shipment statuses.
- Coordinate with freight forwarders, carriers, warehouse personnel, and other stakeholders to resolve documentation or compliance issues.
- Proactively communicate delays, compliance concerns, or customs holds to clients with solutions and updates.
- Monitor entries for accuracy and correct any discrepancies to prevent fines, penalties, or delays.
- Stay current on changing trade regulations, tariff schedules, and customs procedures to keep clients informed and compliant.
- Input all required information into brokerage systems and maintain digital records for auditing and client reporting.
- Keep detailed documentation for each entry, ensuring traceability and regulatory compliance.
- Generate and manage reports related to import trends, duty spending, and compliance performance.
- Research and resolve classification issues, valuation discrepancies, or documentation problems quickly and effectively.
- Respond promptly to inquiries from clients, customs officers, or internal team members.
Apprentice Carpenter
Rhino Construction
01.2022 - 12.2024
- Engage with homeowners or clients on job sites to explain progress, discuss additional project ideas, and address concerns.
- Identify opportunities to suggest upgrades or add-ons (e.g., higher-quality materials, expanded work scopes) that add value for the customer.
- Clearly communicate benefits and pricing of upsells, helping close additional work for the business.
- Support lead carpenters in framing, installing trim, cabinetry, flooring, and other finish work.
- Use hand and power tools to cut, shape, and install wood and building materials.
- Follow blueprints, project plans, and supervisor directions to complete tasks accurately and efficiently.
- Maintain clean, organized work areas and assist in site setup and tear down.
- Identify nearby homeowners or businesses during jobs and initiate light outreach to generate new leads.
Pro Shop Manager
The Preserve At Oak Meadows
05.2024 - 11.2024
- Sell golf merchandise including clubs, apparel, shoes, balls, and accessories to members and guests.
- Provide knowledgeable recommendations based on customers’ skill levels, preferences, and needs.
- Upsell higher-end products and promote new arrivals, sales, and exclusive items to increase revenue.
- Greet and assist customers with professionalism and enthusiasm.
- Handle special orders, exchanges, and returns, ensuring customer satisfaction.
- Build rapport with members and regular guests to encourage loyalty and repeat business.
- Ensure team members are knowledgeable about products and deliver excellent customer service.
- Delegate tasks such as restocking, cleaning, or assisting with tee time check-ins.
- Operate POS systems for merchandise, greens fees, cart rentals, and lessons.
- Balance cash registers and complete end-of-day reports.
- Monitor daily sales targets and contribute to meeting or exceeding revenue goals.
- Plan seasonal promotions or themed events to drive sales and foot traffic.
- Coordinate with golf course starters, instructors, and grounds crew to support seamless course operations.
- Assist with tee time bookings, tournament sign-ups, and golfer check-ins.
- Promote golf lessons, clinics, and events to increase participation and engagement.
Machine Operator
Optimas Solutions
01.2021 - 01.2022
- Manually set up production machinery for various screw sizes and specifications according to daily production orders.
- Adjust mechanical components, tooling, and feed systems to ensure optimal performance.
- Calibrate and fine-tune laser and vision inspection systems used to detect and reject defective screws.
- Ensure all optical systems are aligned with production tolerances and quality standards.
- Troubleshoot misreads or inconsistencies in detection systems and recalibrate as needed.
- Collaborate with shift supervisors, quality control teams, and other machine operators to ensure smooth workflow.
- Participate in daily production meetings and provide feedback on machine performance and product quality.
- Train new operators on machine setup and inspection system use when required.
Head Gymnastics Coach
Tumbling Times
08.2017 - 04.2020
- Plan and implement structured training programs for gymnasts of various levels.
- Focus on skill progression, strength and conditioning, flexibility, and injury prevention.
- Provide individualized coaching to help athletes reach their full potential. Prepare athletes for competitions with routines tailored to their skill levels and scoring potential.
- Promote the program in the community and at local events.
Collaborate on fundraising, marketing, and gym development initiatives.
Develop and manage training schedules and season plans.
Coordinate with parents, and club directors
Education
High School Diploma - General Studies
Addison Trail High School
Addison 05.2017
Skills
- Sales performance
- Sales experience
- Strong Communication
- Collaborative
- Conflict Resolution
- Flexibility
- Initiative
Timeline
Assistant Lead Entry Writer
Nippon Express
12.2024 - 05.2025
Pro Shop Manager
The Preserve At Oak Meadows
05.2024 - 11.2024
Apprentice Carpenter
Rhino Construction
01.2022 - 12.2024
Machine Operator
Optimas Solutions
01.2021 - 01.2022
Head Gymnastics Coach
Tumbling Times
08.2017 - 04.2020
High School Diploma - General Studies
Addison Trail High School
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