Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthias Hueneke

Conroe,TX

Summary

Insurance Agent with 4 years of diverse customer service experience. Proven ability in conflict management and enhancing customer satisfaction. Strong communication skills and adept at thriving in fast-paced environments. Committed to continuous learning and professional development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Insurance Sales Agent

Geico
Magnolia, TX
09.2024 - Current

Achieved $163,000 in sales within five months through effective communication and service.
Assisted clients with coverage inquiries, enhancing customer service skills.
Engaged daily with diverse clientele, addressing questions and providing tailored solutions.
Demonstrated dedication and effort to exceed sales targets compared to previous months.

Cross Functional Specialist

HEB
Magnolia, Texas
08.2023 - 09.2024

Ensured continuous functionality across all departments while assisting with truck deliveries.
Acquired in-depth understanding of store operations to support various teams efficiently.
Established trust with store leaders, highlighting strong interpersonal skills.
Exhibited leadership and teamwork under pressure, contributing to overall success.

Team Member

Quick Quack Car Wash
Conroe, TX
08.2022 - 08.2023

Streamlined daily operations by maintaining organized and functional car wash equipment and work areas.
Supported customers in choosing services, delivering exceptional support to enhance satisfaction.
Facilitated onboarding for new employees, emphasizing adherence to company standards and service quality.

Theater Team Member

Cinemark
Woodlands, TX
08.2022 - 04.2023

Managed cash handling and stock oversight across Concessions, Usher, and Studio departments.
Ensured cleanliness of the building to promote guest satisfaction.
Prepared and served fresh food while maintaining high standards of hygiene.
Established trust with management by taking on extra tasks as needed.
Assisted in stock retrieval to optimize workflow and minimize delays.

Education

High School Diploma -

Magnolia High School
Magnolia, TX
05-2023

Skills

  • Client needs assessment
  • Customer relationship management
  • Problem solving
  • Insurance sales
  • Computer skills
  • Time management

Certification

Personal Lines Property and Casualty Agent

Timeline

Insurance Sales Agent

Geico
09.2024 - Current

Cross Functional Specialist

HEB
08.2023 - 09.2024

Team Member

Quick Quack Car Wash
08.2022 - 08.2023

Theater Team Member

Cinemark
08.2022 - 04.2023

High School Diploma -

Magnolia High School