Matthias Lafferty
IT professional with over five years of experience supporting Microsoft technologies, business applications, and database systems. Complemented by a strong track record in troubleshooting enterprise programs, systems, and network infrastructure. Expertise in network testing across servers and NIC's using advanced tools such as Fox and Hound , along with proficiency in operating system troubleshooting on platforms including Oracle , Encompass , and Fedline . Demonstrated skills in scripting and coding with Python , JavaScript , and SQL to automate repetitive tasks and efficiently resolve recurring technical issues. Proactive problem solver dedicated to maintaining system reliability and enhancing team productivity through hands-on experience and continuous learning in a personal home lab environment.
Work History
IT Technician
2 Years 4 Months- Completed a high volume of calls and tickets, ensuring timely resolution of IT issues.
- Maintained high-level security during data and documentation transfers.
- Providing scripting and automation solutions to streamline updates and improve end-user system management.
Mid Florida Credit Union
6 Months- Processed over a million dollars in deposits, withdrawals, loan payments, and cash advances for Credit Union members.
- Meet over quota at Mid-Florida for open accounts.
- Meet quota every quarter. 100% survey score every quarter.
Pipe Technician
1 Year 6 Months- Help develop and run million-dollar job sites in the state of Florida.
- Installed, maintained, and repaired process piping systems in accordance with applicable codes and regulations.
- Utilized specialized tools such as hoists, cranes, and cutting torches for pipe installation and repair work.
Computer Sales Associate
1 Year- Generated over $10,000 monthly in computer sales, contributing significantly to company revenue.
- Maintained 30% membership retention rate monthly, exceeding company standard of 20%.
- Delivered technical support and customer service to assist customers with computer product inquiries.
Education
Associate of Arts - Computer Science
- Countless D1 Athletic Scholarships to Yale University, Stetson University, Mercer University, and etc.
Some College (No Degree) - Computer Science
- Sport Scholarship
Some College (No Degree) - Computer Science
- Sports Scholarship
Skills
Certification
- Certified Computer application
- Certified Microsoft
- Certified Database Management Systems
- CompTIA A+
- IT Support