Summary
Overview
Work History
Education
Skills
Timeline
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Madison Stone

Corona,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Second in Command

Albertsons Starbucks
11.2022 - 06.2023
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.

Shift Supervisor

Coffee Bean & Tea Leaf
07.2021 - 11.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Monitored customer feedback to improve barista performance and customer service.

Assistant Manager

Carl's Jr
03.2020 - 06.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.

Line Cook

Panera Bread
11.2020 - 03.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked food temperature regularly to verify proper cooking and safety.

Education

No Degree - Business Administration And Management

Western Governors University
Salt Lake City, UT
05.2025

High School Diploma -

Boulder City High School
Boulder City, NV
05.2021

Skills

  • Interpersonal Communication Skills
  • Efficient Sales Transactions
  • Time Management Skills
  • POS Systems Operations
  • Refund Handling
  • Cash Management
  • Employee Coaching and Mentoring
  • Motivational Leadership
  • Encouraging Others
  • Store Opening and Closing
  • Staff Supervision
  • Customer Service

Timeline

Second in Command

Albertsons Starbucks
11.2022 - 06.2023

Shift Supervisor

Coffee Bean & Tea Leaf
07.2021 - 11.2022

Line Cook

Panera Bread
11.2020 - 03.2021

Assistant Manager

Carl's Jr
03.2020 - 06.2021

No Degree - Business Administration And Management

Western Governors University

High School Diploma -

Boulder City High School

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Madison Stone