Mattias Baumstark
Hermann,MO
Summary
Enthusiastic tour guide with solid background in providing engaging and informative tours to diverse groups of visitors. Possess strong communication skills, adept in storytelling and cultural interpretation, ensuring memorable visitor experiences. Demonstrated ability to manage large groups efficiently while maintaining safety and enjoyment. Improved overall visitor satisfaction through personalized attention and adapting tours to meet individual interests.
Overview
6
6
years of professional experience
Work History
Tour Guide Volunteer
Iron Spike Model Train Museum
Washington, MO
05.2019 - Current
- Described tour points of interest to group members, responding to questions and inquiries.
- Greeted and welcomed visitors, answered questions, and responded to inquiries in a friendly manner.
- Recognized by management for providing exceptional customer service.
Grocery Bagger
G&W Foods
Hermann , MO
07.2024 - 12.2024
- Monitored checkout lanes to provide timely bagging support during peak hours.
- Assisted customers with getting groceries loaded in vehicles.
- Assisted customers with locating specific items within the store when requested.
Education
High School Diploma -
Hermann High School
Hermann, MO05-2024
Some College (No Degree) -
Ranken Technical College
St Louis, MOSkills
- Tech-savviness
- Strong interpersonal skills
- Respectfulness
- Tour coordination
- Hardware installation
- Peripheral repair
- Peripheral maintenance
- Network troubleshooting
- Wireless networking
- Mobile device management
- Troubleshooting and Diagnostics
Accomplishments
- Athletic Letter
- Senior Athletic Award
Affiliations
- Football Manager 2021, 2022, 2023
Timeline
Grocery Bagger
G&W Foods
07.2024 - 12.2024
Tour Guide Volunteer
Iron Spike Model Train Museum
05.2019 - Current
High School Diploma -
Hermann High School
Some College (No Degree) -
Ranken Technical College
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