Summary
Overview
Work History
Education
Skills
Timeline
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Mattias Schaller

Eau Claire,Wisconsin

Summary

Efficient Senior Certified Pharmacy Technician with extensive knowledge of insurance protocols, medical terminology and HIPAA guidelines. Collaborates well with pharmacists to support pharmacy functions. Interacts with customers in professional and diplomatic fashion with focus on accuracy and satisfaction.

Overview

4
4
years of professional experience

Work History

Senior Certified Pharmacy Technician

Walgreens
06.2020 - Current
  • Enhanced pharmacy efficiency by streamlining medication dispensing processes and implementing inventory management systems.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

High School Diploma -

Immanuel Lutheran
Eau Claire
05.2014

Skills

  • Attention to Detail
  • Medical Coding
  • Pharmacy equipment use
  • Resolving Complaints
  • Prescription Refill Fulfillment
  • Dispensing Medications
  • Inventory Control

Timeline

Senior Certified Pharmacy Technician

Walgreens
06.2020 - Current

High School Diploma -

Immanuel Lutheran

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Mattias Schaller