Mattias Trujillo
Panama City,FL
Summary
Dynamic, customer service oriented veteran, seeking a position as a property manager. Proven ability to identify trends and enhance operational readiness through effective communication and teamwork. Recognized for developing actionable insights that informed strategic planning initiatives, ensuring mission success in high-stakes environments.
Overview
8
8
years of professional experience
Work History
Intelligence Analyst
US Air Force- Dept. of Defense
06.2024 - 07.2025
- Analyzed intelligence data to identify trends and support mission objectives.
- Developed detailed reports on potential threats and vulnerabilities for decision-making processes.
- Collaborated with cross-functional teams to enhance situational awareness and operational readiness.
- Utilized advanced analytical tools to assess risks and inform strategic planning initiatives.
Restaurant Host
Osteria Marzano
01.2021 - 04.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Communicated effectively with kitchen and wait staff to facilitate smooth service flow.
- Assisted in training new hosts on operational procedures and customer service standards.
Carhop Server
Sonic
01.2018 - 02.2020
- Delivered exceptional customer service in fast-paced environment, ensuring timely order accuracy.
- Maintained cleanliness and organization of serving area, enhancing overall dining experience.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Trained new team members on efficient service techniques and company protocols.
Education
High School Diploma -
Tabb High School
Yorktown12-2024
Skills
- Report writing
- Research and analysis
- Verbal, interpersonal, and written communication
- Team player
Timeline
Intelligence Analyst
US Air Force- Dept. of Defense
06.2024 - 07.2025
Restaurant Host
Osteria Marzano
01.2021 - 04.2024
Carhop Server
Sonic
01.2018 - 02.2020
High School Diploma -
Tabb High School
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