Summary
Overview
Work History
Education
Skills
Timeline
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Mattie Bollich

West Fork,AR

Summary

Driven professional with a proven track record in the hospitality industry, notably at Bull Street Taco, where I excelled in beverage preparation and suggestive selling, enhancing sales through exceptional service and expertise in POS systems like Toast and Aloha. Skilled in responsible alcohol service and effective communication, consistently turning interactions into repeat patronage.

Overview

7
7
years of professional experience

Work History

Bartender

Bull Street Taco
07.2021 - 05.2024

Proficient in mixing drinks and creating unique cocktails. Delivered excellent customer service and developed relationships that turned into regular bar patrons. Successfully implement upselling techniques and promote daily specials, contributing to increased sales. Frequently won sales contests, regularly selling out specials. Ensure compliance with all relevant alcohol laws and regulations, verifying customer age and refusing service when necessary.

Server

Savannah Taphouse
07.2021 - 02.2022

Preformed guest service and food preparation duties. Including greeting tables, serving drinks, taking orders using Aloha, upselling specials, and assisting the bartenders and host stand when needed.

Server

T.J Ribs
06.2020 - 07.2021

Preformed guest service and food preparation duties. Including greeting tables, serving drinks, taking orders using Toast handhelds, upselling specials, and assisting the bartenders and host stand when needed.

Cashier

Chic-Fil-A
03.2020 - 06.2020

Preformed guest service and food preparation duties. Including greeting customers, taking customer orders, and completing transactions on the cash register.

Wardrobe Assistant

Freelance
05.2017 - 06.2020

Assisted various costume designers and stylists on various projects and films. Responsibilities included but not limited to keeping up with expenses, paperwork, assisting actors, performing pickups & runs, organizing the department.

Education

Associate of Arts - Fashion Design

Fashion Institute of Design & Merchandising
Los Angeles, CA
05.2017

Skills

  • Bar Smarts Certified
  • Proficient in Toast, Aloha, Spot On and Heartland POS Systems
  • Suggestive Selling
  • Beverage Preparation
  • Liquor, Beer, and Wine Knowledge
  • Responsible Alcohol Service
  • Food Safety
  • Social Perceptiveness
  • Bar and Server Etiquette
  • Effective Communicator

Timeline

Bartender

Bull Street Taco
07.2021 - 05.2024

Server

Savannah Taphouse
07.2021 - 02.2022

Server

T.J Ribs
06.2020 - 07.2021

Cashier

Chic-Fil-A
03.2020 - 06.2020

Wardrobe Assistant

Freelance
05.2017 - 06.2020

Associate of Arts - Fashion Design

Fashion Institute of Design & Merchandising
Mattie Bollich