Mattie Engel
Pueblo,USA
Summary
Results-oriented educational professional with strong background in guiding students towards academic success. Proven ability to develop impactful advising strategies, foster team collaboration, and adapt to evolving needs. Skilled in academic planning, student counseling, and resource coordination. Known for reliability, effective communication, and steadfast commitment to achieving positive outcomes.
Overview
13
13
years of professional experience
Work History
Systems Manager & Senior Counselor
College Solutions
11.2024 - Current
- Creation and Management of Senior Specialist Role(s)
- Work alongside the leadership team to create the Senior Specialist Role
- This includes SOPs, timelines, resources, and other details as necessary
- Work alongside the Director of Human Resources to recruit, interview, and hire at least two senior specialists before May 1, 2025
- Serve as team lead for Senior Specialists, leading weekly meetings, performance evaluations, and other tasks as needed
- Systems Coordination and Database Management
- Serve as the primary support for software and network issues reported by users
- Conduct regular software maintenance and provide training for staff on mission-critical applications
- Manage system performance, addressing issues proactively to maintain optimal operation
- Collaborate with Vice Presidents to create and implement standard operating procedures organization-wide
- Continuously evaluate and improve existing project outcomes, identifying opportunities for increased efficiency
- Process Development and Improvement
- Develop project management methodologies and tools to support effective project execution
- Partner with the Leadership Team to document and implement best practices and lessons learned from completed projects
- Maintain comprehensive documentation, including standard operating procedures, project plans, and progress reports, ensuring high-quality project outcomes
- Serve as a Senior Counselor (description below)
Senior Counselor
College Solutions
09.2023 - 11.2024
- Establish and maintain a cooperative working relationship with students and families based on trust, understanding and respect for the communities in which they identify
- Educate and guide students and parents about colleges, the college admissions process, trends, procedures, and required testing
- Coach students on the entire college application process and merit aid process
- Assist students with researching and defining their college/university selections that are a good fit for their academic goals
- Guide students on criteria for college/university visits and tours
- Assist and provide strategic feedback on resumes and essays
- Assist students with the college application process, which includes editing and providing feedback to their applications
- Coach and prepare students for interviews by providing mock interview strategies
- Provide guidance on course selections, extracurricular activities, and internships
- Built databases for pre-college programs, adventure programs, research opportunities, and internships for high school students
- Wrote blogs on demonstrated interest, the Claremont Colleges, ChatGPT, etc
- Presented on college admissions for Pitzer College alumni, virtually on February 27, 2024
College Advisor and Team Researcher
LogicPrep
05.2021 - 09.2023
- Managed the college application process for 40 US and international students (caseload determined between Advisor and Director)
- Managed a caseload of pre-application cycle students (bimonthly check-ins and support as needed with freshman-juniors)
- Collaborated with essay coaches to support student development of personal narrative
- Provided consistent online availability during hours of instruction
- Provided counsel, manage expectations, and serve as point of contact for students and families
- Identified optimal schools based on each student’s academic and test performance, extracurriculars, goals; advise on course selection, summer plans, enrichment activities
- Efficiently learned and utilized LP’s proprietary technologies and tools
- Participated in client-facing informational panels and workshops on the admissions process
- Participated in staff meetings + trainings
- Fulfilled research requests from staff as they pertain to summer programs, information about colleges, etc
- Assisted company in improving their CRM
Associate Director of Admission – Campus Visit Operations
Colorado College
08.2018 - 10.2021
- Supervised Admission Coordinators and Lead Admission Coordinator including coordination of searches, goal setting, performance management, career development, workload, and staff recognition
- Served as a member on the Office of Admission Leadership team and as a decision-maker in the absence of the Directors of Admission
- Managed and balanced the workload of admission coordinators including telephone coverage, email response, and contact card data entry related to all aspects of the recruitment cycle including inquiries, campus visits, and interview requests
- Collaborated with admission office staff members to assign Admission Coordinators to appropriate teams, programs and projects
- Ensured that communication with constituents is timely and accurate by documenting practices and providing ongoing training to staff and student workers
- Oversaw the publishing of visit information for prospective students, their families, and other groups visiting campus; set high customer service standards in the office; created internal reports to track productivity
- Collaborated with communications team to ensure timely and accurate multi-channel communications regarding campus visit opportunities and logistics are generated and utilized to meet visitation goals and objectives
- Collaborated with the communications team in the development and maintenance of messaging for the daily information presentation and touchscreen
- Developed and maintained campus visit and event survey data, analyze recruitment funnel data to understand effectiveness of visit programs
- Led the admission campus visitation team to determine ideal level of service and schedule option; ensured accountability pertaining to these programs/projects, develop meeting agendas, timelines and goals
- Managed daily visitation schedule to ensure staff coverage and space for all appointments/events
- Worked closely with student development team to ensure student coverage for interviews, campus tours and office shifts
- Developed and determined budget; approved expenditures related to office operations and campus visitation
- Oversaw the approval process for group visits
- Oversaw maintenance of admission instructional webpages
- Conducted 77 virtual recruitment events in the fall of 2020 (59 high school visits, one CBO event, 13 group visits, four college fairs)
- This compares to 41 in-person visits for the fall of 2019
- Territories: Domestic: Alaska, California, Colorado, Hawaii, New York; International: Central America, India, South America
- Coordinated Admitted Student Tiger Talks (January, 2021): created template form, comms, events, and oversaw staff sign-ups
- Oversaw the midyear and final transcript review process
- Built queries to monitor transcript submissions and reviewed transcripts in Slate
- Oversaw edits to the Common and Coalition applications
- Built out event template forms and comms for Summer Open Campus, Fall Open House, Yield Programs, Admitted Student Tiger Talks, Junior Bootcamp, Admitted Student Open House, Experience the Block Plan, Campus Discussions, Class of 2025 Celebration, and fall virtual recruitment (high school visits, college fairs, group presentations)
- Built out landing pages, web pages, forms, queries, events, surveys, and e-comms in Slate for multiple events
- Rolled out new admission website
- Worked on design plan for every page
- Built pages from scratch
- Started an Antiracism Dialogue and Resources staff group chat
- Served as the search committee chair for two Admission Coordinators
- Served as the search committee chair for our 2020 Lead Admission Coordinator search
- Served as the search committee chair for our 2020 Coordinator search
- Served as a participant on search committee for 2021 Data Processors
- Served as a participant on our 2020 Assistant Vice President search
- Elected as the enrollment division’s Staff Council Representative
- Staff Council advocates for and promotes the interests of staff, helps draft and establish policies that affect staff, and facilitates communication between staff and other constituencies
- I served as the Committee Liaison, where I coordinated committee appointments
- We ensured that all 12 of our campus committees were filled
- Served as a Colorado College Ambassador, helping new employees acclimate to campus
- Included 5 – 7 meetings with assigned employee
- Member of: NACAC (National Association for College Admission Counseling), IACAC (International Association for College Admission Counseling), and the Associated Colleges of the Midwest, Systems and Operations group
- Joined Enrollment Leadership Academy and attended monthly meetings
- The Enrollment Leadership Academy is a year-long program focused on leadership skills, enrollment management issues, and the development of the next generation of enrollment leaders
Assistant Director of Admissions
Colorado State University-Pueblo
06.2017 - 08.2018
- Oversaw the daily operations of the Visitor Center, including the Call Center
- Coordinated the scheduling of daily campus visits, including faculty and counselor appointments, visit confirmations and follow-ups
- Coordinated the scheduling of visits for groups coming to campus, including tours, presentations, meals, pre and post visit communication, billing, etc
- Oversaw and monitored an annual budget of $100,000
- Approved student employee time sheets
- Coordinated all aspects of Discover Day open houses, including planning and implementing programs
- Replaced paper visitor registration process with VisitDays, introducing automatic surveys and analytics to the Visitor Center and streamlining the registration process
- Assisted in the development of recruitment publications and the execution of communication plans, including administration of the CRM system
- Supervised 30 Student Ambassadors
- Recruited, hired and trained the team
- Developed initial campus tour training program and on-going training sessions regarding the University and Visitor Center functions
- Oversaw Student Ambassador performance, scheduling and daily tasks
- Provided oversight for the Office of Admissions in the absence of the Director
- Contributed to additional functions in the Office of Admissions and the Visitor Center, and assisted with other aspects for recruitment as needed, such as college fairs and high school visits
- Served on the Administrative Professional Council, the OUC (Student Center) Grand Opening Committee, and as a First Generation Student Mentor
- Chaired the selection committee for an Administration Assistant II position
Assistant Director of Admission
Pitzer College
08.2012 - 06.2017
- Coordinated all campus events as the Events Committee Lead, including Preview Pitzer Days, Admitted Student Days, visits from community-based organizations, and high school counselor fly-in programs
- Implemented the Pitzer College Diversity Program, collaborating with up to 10 student Diversity Interns to plan and execute multiple three-day, all-expense-paid programs for prospective and admitted students of underrepresented racial, cultural, and socioeconomic backgrounds
- Supervised 10 student Diversity Interns
- Supervised tour guides and oversaw tour program
- Oversaw the selection of Pitzer’s annual undocumented student scholar
- Served on Pitzer’s Diversity Committee and Advancement’s Faculty and Staff Gift Committee
- Produced creative and engaging content for all admission social media outlets
- Assisted with the implementation Pitzer’s new CRM, Slate
- Managed the Pitzer College Office of Admission website in WordPress and created page layouts
- Designed and edited print and online media, emphasizing Pitzer’s brand and mission
- Reviewed and evaluated approximately 1,500 college applications each admission cycle
- Coordinated fall and spring travel schedules, including high school visits and college fairs in Colorado, Florida, Hawaii, Louisiana, New York, North Carolina, New Mexico, Oklahoma, select countries in Southeast Asia, Tennessee, Texas, and Southern California
Education
Master of Business Administration -
Colorado State University-Pueblo, Hasan School of Business
Pueblo, Colorado05.2019
Higher Education Coursework -
Claremont Graduate University
Claremont, California05.2017
Bachelor of Arts - English and World Literature: Creative Writing, Minor in Spanish
Pitzer College
Claremont, California05.2012
Skills
- Individual counseling
- Admissions
- Curriculum planning
- Multicultural competence
- Student advocacy
- Collaboration and teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Interpersonal skills
- Process Optimization
Professional Development
Coordinated all school visits in Hanoi, Vietnam, 08/16, Case studies program & panel at Saint Andrew’s School, Delaware, 11/15, Collegiate Information and Visitor Services Association Conference, Remote, 06/21, College Board Forum, 10/20
Timeline
Systems Manager & Senior Counselor
College Solutions
11.2024 - Current
Senior Counselor
College Solutions
09.2023 - 11.2024
College Advisor and Team Researcher
LogicPrep
05.2021 - 09.2023
Associate Director of Admission – Campus Visit Operations
Colorado College
08.2018 - 10.2021
Assistant Director of Admissions
Colorado State University-Pueblo
06.2017 - 08.2018
Assistant Director of Admission
Pitzer College
08.2012 - 06.2017
Higher Education Coursework -
Claremont Graduate University
Bachelor of Arts - English and World Literature: Creative Writing, Minor in Spanish
Pitzer College
Master of Business Administration -
Colorado State University-Pueblo, Hasan School of Business
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