Mattie McPherson
Birmingham,Alabama
Summary
Reliable and upbeat employee successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about products, design, project management and customer relations. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
15
15
years of professional experience
Work History
Sales Design Consultant
Fixtures & Finishes
02.2022 - Current
- Deliver exceptional customer service through in-depth product knowledge, understanding client preferences, and offering suitable solutions.
- Increase sales by developing and maintaining strong relationships with clients and identifying their design needs.
- Communicate product information, installation methods and product upgrade options.
- Create and provide accurate sales estimates and timely followups as well as order procurement.
Free-Lance Interior Design
Mattie Conn Designs
04.2016 - Current
- Specialize in all aspects of residential design by providing creative and functional design solutions
- Schedule estimates and project installations as well as manage all aspects of the ongoing project and site visits
- Interview clients to develop an understanding of their style preferences, specific design needs, budget, and time frame
- Provide beneficial knowledge and advice to clients regarding appropriate material selections, furniture placement and current trends
- Conduct home visits to survey the space and take accurate measurements needed to provide the client with final design presentations
- Provide seasonal and holiday decorating services.
Sales & Design
OHM International
10.2020 - 02.2022
- Helped customers select appropriate material while providing professional customer service to fabricators and their customers
- Built and maintained relationships with customers and fabricators by supplying knowledge of various natural and man-made stone products
- Provided timely and accurate quotes to fabricators
- Combined design and sales skills to ensure a superior customer experience.
Interior Designer/Sales
Wolde
07.2018 - 05.2020
- Combined design and sales skills to turn clients' needs and visions into reality in a timely manner while respecting their budget in both a residential and commercial setting
- Fostered a collaborative environment to fulfill client expectations and provide continuous interaction to overcome unique design challenges
- Coordinated with other industry professionals; builders, contractors, designers, and installers to ensure job success
- Built and maintained professional and impactful relationships with vendors and clients
- Managed various aspects of the projects including procurement of all materials for each project
- Created and presented creative design proposals and concepts to make certain that each client can visualize key components of their project
- Performed on site job visits as necessary to maintain quality control and advise on any project issues or concerns.
Interior Design/Administrative
Birmingham Wholesale Furniture
05.2017 - 06.2018
- Assisted customers with selecting custom furniture and accessories to fit within their needs and budget
- Designed functional furniture layouts and space plans to accommodate each customer's specific needs
- Provided quality service to each customer to provide the ultimate client experience and developed customer and vendor relationships
- Performed administrative duties necessary to maintain an organized and efficient workspace.
Real Estate Assistant - Part Time - Corporate Office
Avadian Credit Union
10.2016 - 05.2017
- Prepared real estate forms and documents as well as prepared correspondence
- Completed various administrative duties and maintained organized filing system
- Utilized various computer applications and completed real estate and banking transactions
- Provided members with outstanding customer service to ensure each member had the ultimate customer service experience.
Benefits Coordinator & Scheduling
Enrollment Advisors
07.2014 - 08.2015
- Coordinated benefits services for large companies across U.S
- Conducted customer service with employers and their employees by phone
- Scheduled appointments for individuals to meet with a benefits specialist
- Utilized Sales Force, Microsoft Office & various computer applications to complete daily tasks.
Legal Assistant
Phillips Law Firm LLC
05.2009 - 10.2013
- Greeted and interviewed clients
- Performed clerical tasks and answered phones
- Filed documents at other law offices and courthouses
- Performed duties to prepare for trials
- Managed client files and prepared correspondence.
Design Intern
Pandy Agnew Interiors
05.2012 - 08.2012
- Placed and tracked materials orders
- Assisted in the production and editing of detailed floor plans and renderings
- Assisted the lead designer in various residential and commercial designs and installs
- Performed site visits, as necessary and helped schedule installs
- Worked in the owner's home furnishings retail boutique.
Education
Bachelor of Science - Interior Design
The University of Alabama
Tuscaloosa, ALHigh School Diploma -
Vestavia Hills High School
Vestavia Hills, ALSkills
- Working knowledge of products, materials, and architectural history
- Extensive knowledge of natural stone, tile, plumbing fixtures and lighting
- Articulating vision of design concepts and space planning
- Aesthetic and creative visualization
- Practical problem solving by critical analysis
- Project Management and Scheduling
- Process and Productivity Improvement
- Building Customer Loyalty
- Order Procurement and Management
- Interpret Floor Plans/Construction Drawings
- Multifaceted Communication Skills, Customer Relations, Sales
- Leadership, Organization, Administrative Duties
- CAD Programs: AutoCAD, Sketchup
- Graphic Design Programs: Photoshop
- Operating Systems: Windows and MAC
- Basic Computer Skills & Microsoft Office Applications
- Sales & CRM Software: Quickbooks, Qfloors, Salesforce, RFMS, SPS
Design Experience
- Freelance Design and Wolde, Birmingham & Madison, AL, Designed a full residential remodel (interior and exterior) for the personal home of a notable real estate developer, Worked with clients on partial and full residential re-models, Worked alongside builders to help clients design functional spaces and choose proper materials to reflect their unique personalities and create their forever home, Created designs and choose proper materials and finishes to create functional commercial spaces for their intended purpose, Designed kitchen and baths as well as designed custom tile work, Managed various aspects of the design process and projects
- Microtel Hotel Lobby, Tuscaloosa, AL, Worked with a team to create an updated and functional design, Created new floor plans, renderings and specified materials, finishes, furnishings
- Senior Citizen Center, Moundville, AL, Evaluated existing building and created drawings of new interior floor plans, Created interior/exterior elevations and section cuts, Created lighting and plumbing plans, Specified materials and furnishings to meet commercial and hospitality guidelines related to the intended purpose
- Historical Home, Northport, AL, Worked with a team to design the interior layout and specified lighting for an exhibition
- VA Hospital, Tuscaloosa, AL, Worked with a team to design the interior layout and specified lighting for an exhibition to display newly designed living quarters proposals and spotlight veterans' profiles
Organizations
- Delta Zeta Sorority
- American Society of Interior Design
- University of Alabama Alumni Association
References Available
Upon Request
Relocating Back To
Florence, Alabama
Volunteer Experience
- Samaritan's Purse
- Jimmie Hale Mission
- Holt Relief Center
- Big Oak Ranch for Girls
- Big Oak Ranch Auxiliary
- Simon Cyrene Foundation
- VA Hospital
- UA Day of Service Tornado Relief
- Tent City Project
- Two by Two Rescue Donations
- Humane Society Donations
- A New Leash on Life Donations
- Backpack Lunches for Children
- Adopt a Senior
- Cornerstone Schools
- Angel Tree
Timeline
Sales Design Consultant
Fixtures & Finishes
02.2022 - Current
Sales & Design
OHM International
10.2020 - 02.2022
Interior Designer/Sales
Wolde
07.2018 - 05.2020
Interior Design/Administrative
Birmingham Wholesale Furniture
05.2017 - 06.2018
Real Estate Assistant - Part Time - Corporate Office
Avadian Credit Union
10.2016 - 05.2017
Free-Lance Interior Design
Mattie Conn Designs
04.2016 - Current
Benefits Coordinator & Scheduling
Enrollment Advisors
07.2014 - 08.2015
Design Intern
Pandy Agnew Interiors
05.2012 - 08.2012
Legal Assistant
Phillips Law Firm LLC
05.2009 - 10.2013
Bachelor of Science - Interior Design
The University of Alabama
High School Diploma -
Vestavia Hills High School
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