Mattie Meis
Beaumont,CA
Summary
Dedicated employee looking for advancement in healthcare field, with successful experience in fast paced settings. Offers strong interpersonal, task prioritization, communication skills along with good judgment. Available for weekend, evening, and holiday shifts. Considered highly hardworking, responsible, and punctual when working independent or in team environments.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Optum
07.2023 - Current
- Coordinating patient scheduling, check-in, and payments for visits
- Verify patient insurance, and demographics to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintain strict confidentiality of patient information, adhering to HIPAA guidelines
- Contribute to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Provided compassionate customer service, creating a welcoming atmosphere for patients
Customer Service Representative
Juice It Up
03.2022 - 06.2023
- Handled customer orders in person and through online requests
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Processed customer service orders promptly to increase customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Purchased goods for business using local suppliers.
Education
High School Diploma -
Beaumont High School
Beaumont, CA06.2023
Skills
- Organization and Time Management
- Patient Scheduling
- Collaboration and Teamwork
- Computer Proficiency
- Problem-Solving
- Front Desk Operations
- Customer Service
- Adaptable and Flexible
Communication Skills
Work well with all teammates. Able to get along with all personality types and take on leadership responsibilities as requested.
References
References Available upon request.
Timeline
Medical Receptionist
Optum
07.2023 - Current
Customer Service Representative
Juice It Up
03.2022 - 06.2023
High School Diploma -
Beaumont High School