Mattie Miller

• Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in merchandise and other food related products.
• Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
• Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
• Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
• Greeted customers and helped with product questions, selections, and purchases including in-store.
• Kept working stations and other public areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
• Opened and closed store independently when needed and prepared nightly deposit for upper management.

• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Managed schedules, accepted time-off requests and found coverage for short shifts.
• Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Held weekly team meetings to inform team members on company news and updates.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Audited team performance and compliance with high standards

Have remained a GPA of 3.5

Involved in sports in previous years such as Volleyball, Track, and Cross Country