Mattie Nall
Chattanooga,Tennessee
Summary
Developed leadership and management skills in high-traffic building environment, excelling in overseeing maintenance operations and ensuring tenant satisfaction. Proven ability to manage budgets and coordinate with vendors to achieve cost-effective solutions. Seeking to transition into new field where problem-solving and interpersonal skills can drive positive outcomes.
Overview
2
2
years of professional experience
Work History
Building Manager
ESPACES
08.2025 - Current
- Inspected grounds and facilities to identify necessary repairs.
- Conducted regular property inspections to identify potential issues and address them proactively.
- Managed operations, maintenance and improvement of properties.
- Collected rent, deposits and payments from tenants.
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
- Performed regular inspections of facility and documented all inspection information in reports.
- Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment.
- Established clear guidelines for tenant responsibilities when it comes to waste disposal practice which led to cleaner premises.
- Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
- Developed strong relationships with local businesses, promoting community engagement among residents.
Sales Associate
The Blue Collection
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
BBA -
University of Tennessee, Chattanooga
Chattanooga05-2028
High School Diploma -
Baylor School
Chattanooga05-2024
Skills
- Building inspections
- Property maintenance
- Plumbing repairs
- Grounds maintenance
- Coordinating repairs
- Maintenance planning
- Tenant relations management
- Maintenance scheduling
- Property management
- Operations management
Timeline
Building Manager
ESPACES
08.2025 - Current
Sales Associate
The Blue Collection
04.2023 - Current
BBA -
University of Tennessee, Chattanooga
High School Diploma -
Baylor School