Patient-focused Medical Assistant/Unit Clerk with 15 years of experience. Expert in all elements of patient care and successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments.
Overview
11
11
years of professional experience
Work History
ER Technician/phlebotomist
Mississippi Baptist Health Systems Inc.
09.1997 - 03.2005
Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
Medical Assistant/Unit Clerk
Mississippi Baptist Health Systems Inc.
07.1994 - 07.1997
Improved patient satisfaction by efficiently managing medical records and ensuring accuracy in documentation.
Expedited physician order processing for timely patient care, streamlining communication between healthcare teams.
Enhanced unit efficiency with proper scheduling of patients'' tests, appointments, and procedures.
Reduced wait times for patients by promptly answering phone calls and addressing inquiries from families and staff members.
Education
Certified Phlebotomist -
Clinical Laboratory Phlebotomy
Jackson, MS
10.1996
Training From The Medical Center - Nurse Aide / Unit Secretary
Mississippi Baptist Medical Center
Jackson, MS
01.1992
Associated - Medical Assisting
Phillips Junior College
Jackson, MS
04.1991
Skills
Oxygen Therapy
Diagnostic Testing
Emergency Response
Infection Control
Transcription of doctor orders
Knowledge of medical terminology
Good communications skills
Accomplishments
Earned "employee of the month
in" Award for attendance.
Participated in community outreach events like feeding the hunger.
Admitted and treated over 80 patients as phlebotomists per shift.
Affiliations
American Medical Informatics Association
Association of Information Technology Professionals
American Society of Safety Professionals
Timeline
ER Technician/phlebotomist
Mississippi Baptist Health Systems Inc.
09.1997 - 03.2005
Medical Assistant/Unit Clerk
Mississippi Baptist Health Systems Inc.
07.1994 - 07.1997
Certified Phlebotomist -
Clinical Laboratory Phlebotomy
Training From The Medical Center - Nurse Aide / Unit Secretary