Mattisen Knight
Johnson,VT
Summary
As for my waitressing and customer service I have shone to be a highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional impersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. While being skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Shone to be responsible and motivated student ready to apply education in the workplace. I can also apply to both accounting and waitressing. Offering excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. As for accounting, I have many capabilities that have been acquired. I have been apart of the accounting business since June of 2021, Ahead I will reinforce this with an explanation. Starting with, meticulous Accounting Intern considered knowledgeable in invoicing procedures. As well as, becoming high proficient in Sage Intacct and Microsoft Excel. I have excellent academic performance in business and accounting coursework. Along with my proficiency in both Intacct and Excel, I have results-oriented Accounting Intern with 2 1/2 years in experience. This consists of basic accounting, scanning, and scan related settings. I am also a quick and eager leaner with acute attention to detail and consistent track record of identifying process improvements to drive quality, accuracy, and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Accounting Clerk
Northeast Kingdom Human Services
2023.09 - Current
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Processed invoices, payments, and statements in a timely manner.
- Prepared bank deposits by compiling data from cashiers.
- Assisted with external audits conducted by accounting firms.
- Reviewed accounts payable ledgers for accuracy and completeness prior to payment processing.
- Provided support to accounts payable department as needed.
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Performed daily general ledger entries to record financial transactions accurately.
- Updated accounting ledger and journals with transaction information.
- Prepared monthly closing statements, financial documents and invoices.
- Analyzed documentation and standard financial statements for accuracy.
- Collaborated with senior staff to produce accurate, current and timely financial reports supporting documentation.
- Received payments from customers via cash, check, and credit cards to pay company invoices.
Deli Worker
Price Chopper
2023.03 - Current
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
- Received positive feedback from customers regarding excellent service quality, boosting overall reputation of the store''s deli department.
- Ensured timely completion of special requests or catering orders prioritizing accuracy and presentation.
- Resolved customer complaints professionally and efficiently safeguarding continued patronage.
Waitress/Line Cook
Cajuns Snack Bar
2022.05 - Current
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Accounting Intern/Inventory Scanner
Northeast Kingdom Human Services
2021.06 - 2023.09
- Prepared journal entries to record transactions in the general ledger.
- Processed invoices, payments, credit memos, and other accounting documents.
- Collaborated with other team members on special projects when needed.
- Participated in training sessions to gain knowledge of new systems or procedures related to the department's activities.
- Processed payments, credits, and other transactions using company software applications.
- Developed strong verbal and written communication skills, enabling forging of successful relationships.
- Scanned documents into appropriate software for accounting and billing departments.
- Developed processes for updating accounting records timely and accurately.
Cashier/Cooker Operator
Boutins Mini Mart
2022.10 - 2023.08
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
High School Diploma -
North Country Union High School
Newport, VT06.2023
Completion of Welding Level 1 - Welding And Metal Fabrication
North Country Career Center
Newport, VT06.2023
Skills
- Proficient in Sage Intacct
- General Ledger Entries
- Report Preparation
- Stainless Steel Metal Welding
- Stick welding experience
- Vertical Welding
- Customer Assistance
- Staff Training
- Conflict Resolution
- Food handling
- Surface cleaning
- Food presentation
Certification
- AWS D 1.1 Limited SMAW Training - September 2022 - June 2023
- AWS D 1.1 Unlimited SMAW Training - September 2022 - June 2023
Timeline
Accounting Clerk
Northeast Kingdom Human Services
2023.09 - Current
Deli Worker
Price Chopper
2023.03 - Current
Cashier/Cooker Operator
Boutins Mini Mart
2022.10 - 2023.08
Waitress/Line Cook
Cajuns Snack Bar
2022.05 - Current
Accounting Intern/Inventory Scanner
Northeast Kingdom Human Services
2021.06 - 2023.09
High School Diploma -
North Country Union High School
Completion of Welding Level 1 - Welding And Metal Fabrication
North Country Career Center
- AWS D 1.1 Limited SMAW Training - September 2022 - June 2023
- AWS D 1.1 Unlimited SMAW Training - September 2022 - June 2023
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