Summary
Overview
Work History
Education
Skills
Timeline
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Mattison Brown

Fort Myers,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Real Estate Agent

Berkshire Hathaway
02.2024 - 08.2024
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Reviewed market research data and changed sales plans accordingly.
  • Conducted comprehensive market analysis to identify opportunities for investors.

Assistant Manager

Island Heat Tanning
11.2022 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Restaurant Hostess

Cove Lakeside Bistro
11.2019 - 07.2020
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

Associate of Arts - Liberal Arts

Kalamazoo Valley Community College
Kalamazoo, MI
12.2024

Skills

  • Highly Professional
  • Excellent teamwork
  • Strong organizational skills
  • Money Handling
  • Customer Relations
  • Product and service knowledge
  • Customer Service
  • Goal Setting
  • Handling Complaints
  • Payment Processing
  • Leasing and sales

Timeline

Real Estate Agent

Berkshire Hathaway
02.2024 - 08.2024

Assistant Manager

Island Heat Tanning
11.2022 - 10.2023

Restaurant Hostess

Cove Lakeside Bistro
11.2019 - 07.2020

Associate of Arts - Liberal Arts

Kalamazoo Valley Community College

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Mattison Brown