Mattison Hunt

•Trained and onboarded new team members while ensuring top-tier guest experiences

• Maintained high levels of customer satisfaction in a fast-paced service setting

• Resolved scheduling and service issues with clarity and team focus

• Assisted in maintaining cleanliness and organization of assigned areas.

• Adapted quickly to changing priorities while managing multiple tasks effectively.

• Conducted personalized consultations and provided service-driven member support

• Maintained relationships and tracked client goals and experiences

•Greeted and guided new clients with professionalism and friendliness

•Implemented client retention strategies, fostering positive relationships to encourage continued participation

•Monitored client progress, adjusting fitness programs based on individual goals and performance feedback.

•Organized engaging fitness events and workshops that attracted new members and increased community visibility.

•Provided exceptional customer service in a fast-paced environment.

•Demonstrated keen attention to detail.

• Selected for hiring and training team based on leadership and professionalism

•Trained and onboarded new team members while ensuring top-tier guest experiences

• Crafted and served diverse cocktails, ensuring high-quality customer experiences.
• Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
• Provided prompt and friendly service to guests, enhancing overall satisfaction levels.
• Assisted in training new staff on bar operations and cocktail preparation techniques.
• Developed knowledge of drink recipes and menu items to recommend options to customers.
• Handled cash transactions accurately, ensuring secure payment processes for all orders.

• Resolved customer inquiries efficiently through various communication channels, ensuring high satisfaction levels.
• Assisted in managing flight disruptions by providing timely information to affected passengers.
• Utilized internal ticketing systems to process and track customer service requests accurately.
• Educated customers on airline policies and travel regulations, improving compliance and understanding.
• Adapted quickly to changing situations, demonstrating flexibility in fast-paced environments.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Prepared and served a variety of alcoholic and non-alcoholic beverages efficiently.
• Maintained cleanliness and organization of bar area to enhance customer experience.
• Assisted in inventory management, ensuring proper stock levels of supplies and ingredients.
• Engaged with guests to provide exceptional service and foster positive relationships.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

• Retrieved and parked vehicles efficiently, ensuring optimal organization of parking areas.
• Assisted guests with luggage and provided exceptional customer service, enhancing overall guest experience.
• Monitored vehicle security and safety protocols to minimize risks and ensure compliance with regulations.
• Operated various parking management systems to streamline vehicle retrieval processes.
• Adapted quickly to changing demands during peak hours, ensuring timely service for all guests.
• Trained new staff on operational procedures and customer service standards, fostering a cohesive work environment.
• Established positive guest relationships through consistent delivery of excellent customer service.
• Welcomed arriving guests and explained car retrieval procedures.
• Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.
• Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor.