Mattison Williams
Sales Operations
Cincinnati,OH
Summary
Service-oriented and dependable sales professional dedicated to managing multiple priorities with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Committed to streamlining procedures while optimizing employee talent and driving revenue and sales.
Overview
12
12
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Rolling Suds Franchise
01.2024 - Current
- Elevated client relations with prompt follow-ups on inquiries or concerns, ensuring positive rapport with customers throughout sales process.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in executive office.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Developed comprehensive onboarding programs to ensure new employees'' smooth transition into organization.
Franchise Sales Coordinator
Rita's Italian Ice Franchise
09.2022 - 01.2024
- Effectively managed lead flow and qualified potential franchisees.
- Tracked sales performance data using CRM software, enabling better decision-making from management regarding future growth strategies.
- Maintained accurate records of all franchise sales activities, ensuring transparency and accountability in sales process.
- Facilitated regular "Meet the Team Day" conferences, fostering introduction to the executive staff and setting expectations of investment for the potential franchise owner.
Director of Franchise Development
Chem-Dry, Part Of Belfor Franchise Group
10.2021 - 08.2022
- Qualified potential candidates for franchise ownership opportunities to build a sales pipeline
- Presented webinars tailored to candidates, based on identified needs, to educate them on the ownership opportunity
- Educated candidates on the full scope of the Chem-Dry Business Ownership Agreement
- Aided in the contract process, work with the administration and accounting team to have monies sent for the investment
Senior Franchise Development Specialist
BELFOR Franchise Group
6 2019 - 10.2021
- Managed the onboarding of potential franchisees into the Belfor Franchise Group System
- Provided feedback and approve the marketing materials for franchise development
- Created email campaigns in FranConnect System for Lead Generation and Reaction
- Territory Mapping
- Team member of HRI/BFG Engagement Committee
- Working
Qualification Specialist
BELFOR Franchise Group
09.2018 - 06.2019
- Educated entrepreneurs on N-Hance Wood Refinishing Franchising Opportunity
- Managed appointments between 4 schedules of Franchise Development Directors
Store Manager
Luxottica Retail: Sunglass Hut
03.2017 - 09.2018
- Maintained consistent #1 rank in Sales Goal YTD in Sunglass Hut Retail South Ohio & Kentucky Region (61) out of 27 locations
- Closed 2017 2nd in Region 61 with 19% positive comparison to 2016 Sales
- 1 Store in 2017 Sunglass Hut Macy's Partial Staff to Full Staff National Test by recruiting, training, and leading team members to produce higher sales volume
Assistant Manager
Gigi's Cupcakes
11.2012 - 03.2017
- Managed and trained store associates in specific formula of product sales and baking skills
- Proven proficiency in wedding and corporate event consulting
- Participated in Gigi's Cupcakes Corporate Franchise Owner's Training at Gigi's Cupcakes Headquarters in Nashville
- Tennessee
Education
Associate of Applied Business – A.A.B. Graduation - Marketing Management
Cincinnati State
Cincinnati, Ohio 05.2001 - 2018.08
Skills
Training and mentoring
Personnel recruitment
Strategic sales knowledge
Teamwork and Collaboration
Review of contracts
Database Management
Map Creation
Flexible and Adaptable
Timeline
Executive Assistant to the Chief Executive Officer
Rolling Suds Franchise
01.2024 - Current
Franchise Sales Coordinator
Rita's Italian Ice Franchise
09.2022 - 01.2024
Director of Franchise Development
Chem-Dry, Part Of Belfor Franchise Group
10.2021 - 08.2022
Qualification Specialist
BELFOR Franchise Group
09.2018 - 06.2019
Store Manager
Luxottica Retail: Sunglass Hut
03.2017 - 09.2018
Assistant Manager
Gigi's Cupcakes
11.2012 - 03.2017
Associate of Applied Business – A.A.B. Graduation - Marketing Management
Cincinnati State
05.2001 - 2018.08
Senior Franchise Development Specialist
BELFOR Franchise Group
6 2019 - 10.2021
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