Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Faith Inc
Peck, MI
02.2021 - 08.2024
Ensured safety of all clients through continuous observation and monitoring during shift hours.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Assisted in transporting clients to appointments outside the facility when necessary.
Supported clients in developing daily living skills such as budgeting money or time management.
Established trusting relationships with clients by demonstrating empathy and understanding towards them.
Administered medications as prescribed by physician or psychiatrist.
Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Store Manager
Oreilly Auto Parts
Sandusky, MI
10.2016 - 11.2022
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Organized promotional events to increase product awareness.
Established customer service standards and monitored staff compliance.
Recruited, trained and supervised new employees.
Resolved customer complaints in a timely manner.
Ensured compliance with safety regulations and company policies.
Analyzed financial data to identify areas of improvement.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Performed regular price checks to ensure competitive pricing.
Managed daily banking activities such as deposits and withdrawals.
Assessed operational efficiency of the store's departments.
Prepared monthly reports on sales figures, expenses, profits.
Trained and mentored associates to teach daily tasks and procedures.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Managed inventory tracking and physical inventory counts to minimize loss.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
GED -
Bad Axe High School
Bad Axe, MI
06-2000
Skills
Team Development
Payroll Management
Loss Prevention
Shift Scheduling
Talent Recruitment
Store Merchandising
Certification
First Aid, CPR, and AED Instructor Certification - American Red Cross or American Heart Association.
AWS Certified Welder - American Welding Society.
Welding Certification (various levels) - American Welding Society (AWS).
Welding Certifications (various based on process, e.g., AWS D1.1 for Structural Welding) - American Welding Society.