Matthew A. Maskill
Cadillac,MI
Summary
Dynamic Account Manager offering over 20 years expertise in building partnerships, retaining key accounts and enhancing profit channels. Diverse sales experience covering government, small, mid-market, and Fortune 500 companies. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
26
26
years of professional experience
Work History
Account Executive
CURRAN & CONNORS
11.2022 - Current
- Prospected new clientele through networking, cold calling, canvassing, and referrals. Prospect new business (focusing on publicly traded Fortune 500 companies) in assigned territory.
- Exceeding client expectations by addressing and solving any service-related issues to enhance customer experience.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Maintaining consistent communication flow with leadership on sales trends, projections, and budgetary impacts.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Account Manager
STUDIO ACE OF SPADES
05.2017 - 11.2022
- Increased sales in first six months by 12% (May to December 2017). Exceed revenue expectations by 27% over FY 2018. Continued to boost sales by 22% from FY 2018-2019. Ended 2021 with highest revenue in company history (equating to another increase of 20%.)
- Decreased production time by nearly 3 weeks by initiating collaboration with and managing web development team throughout process to deliver timely updates and deliverables to clients.
- Retooled sales strategy to build on retained client services methods in 2020 and achieved increase in revenue of over 30% above our current average in that segment.
- Enjoyed 20% growth in our current business while increasing our pricing by around 10%. Customer retention remains near 85%.
- Revealed new business by diversifying our current offering (Social Media Marketing, web app development, and third-party integration.)
- Attacked higher profile Fortune 500 clients as well as identified clients in our niche.
- Created and Introduced new sales processes to improve account and market tracking for better data analysis.
Specialty Vehicle Sales Manager
RENEGADE RV / KIBBI LLC
06.2016 - 05.2017
- Achieved sales goals and service targets in the specialty vehicle market by cultivating and securing new customer relationships.
- In first six months maintained growing book of sales of approximately 5M dollars from original book I inherited of around 3M.
- Added additional service to clients by providing preliminary CAD renderings to deliver fast efficient service.
- Redesigned and implemented all pricing sheets with new standards.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Product Specialist
DOMETIC/ATWOOD MOBILE PRODUCTS, LLC
10.2012 - 06.2016
- Slashed lead times for prototypes by nearly 30 percent by improving communication by streamlining communication between engineering, sales, manufacturing, and purchasing departments.
- Supported our sales team's efforts while also maintaining 8.2M worth of new and existing accounts in van conversion, RV, and specialty seating segments.
- Added around 100k to bottom line by voluntarily growing company's ignored small in-house and one-off retail sales accounts.
- Championed our growth with Amazon by implementing and improving company's e-commerce activities with Amazon.com at multiple Atwood locations.
- Was main point of contact with Amazon representatives, updating online catalog, as well as providing marketing descriptions to facilitate sales.
- Sales increased from $20K in 2013 to $250K in 2014.
Sales Coordinator
Marque Ambulance
08.2011 - 10.2012
- Produced complete order packages in CAD and Quote Writer software to accurately communicate customized emergency vehicle build instructions to dealer network and manufacturing teams.
- Achieved on-time RFP submission rate of 100% with 0 extension requests.
- Specialized in timely municipal and RFP preparation and presentation for non-dealer-managed accounts.
- Accurately communicate product lead times to dealer network by assisting in customer order forecasting and tracking and delivery preparation.
- Created consistent professional image by improving municipal bid and RFP preparation and presentation through initial research and complying with all accepted state guidelines for bidding.
Product Coordinator
MEDTEC AMBULANCE CORPORATION
02.2007 - 04.2011
- Showcased innovative product features and served dealer network with most current product specifications to present to end users by updating, proofreading, and editing product specifications within the sales configurator tool for 12 ambulance models
- Educated the dealer network on how to use sales configurator updates and new product offerings by composing over 200 technical and informative bulletins and self-guided tutorials, which provided timely, consistent communication of product and software improvements
- Created function-specific training programs, effectively using the sales configurator software for 10 team members and 15 users
- Reduced special option pricing completion time by 16 hours by developing and implementing menu-based pricing strategy to reduce repetitious pricing of 4,100 special "one-off" custom option line item requests processed over an 18-month time span.
Regional Sales / Sales Coordinator
MARQUE, INC
05.2003 - 02.2007
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Specialized in timely municipal and RFP preparation and presentation for non-dealer-managed accounts.
- Improved municipal bid and RFP preparation and presentation by initial research and complying with all accepted state guidelines for bidding, creating professional image for the manufacturer.
- Increased market penetration sales each year by at least 10% with systematic prospecting, and product demos with customers where none had previously existed.
- Produced over $1M in vehicle sales each year through selective aggressive account management and accurate bid proposal presentation.
Sales/ Service Manager / Operations Manager
GOGGAN ASSOCIATES, INC
05.1997 - 12.2002
- Maintained and grew service team productivity by maintaining and improving on business' current quality of service. Expanded service department into its own sustainable profit center.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Set and administered department budgets for expenditures, materials, and labor.
- Managed day-to-day operations.
- Built and strengthened long-lasting client relationships in the EMS industry based on accurate price quotes and customer-centric terms.
- Exceeded sales goals and market competitions through effective negotiation of product and manufacturer pricing.
Education
Bachelor of Science - English
Ball State University
Muncie, IN05.1997
Skills
- Account Management
- Customer Relationships
- Needs Assessment
- Prospecting and Cold Calling
- Sales Strategies Implementation
- Strategic Selling
- Client Relationship-Building
- Cost Reviewing
- Sales Process
- Business Development and Planning
- Account and Territory Management
- Verbal and Written Communication
Additional Information
- Authorized to work in the US for any employer
Timeline
Account Executive
CURRAN & CONNORS
11.2022 - Current
Account Manager
STUDIO ACE OF SPADES
05.2017 - 11.2022
Specialty Vehicle Sales Manager
RENEGADE RV / KIBBI LLC
06.2016 - 05.2017
Product Specialist
DOMETIC/ATWOOD MOBILE PRODUCTS, LLC
10.2012 - 06.2016
Sales Coordinator
Marque Ambulance
08.2011 - 10.2012
Product Coordinator
MEDTEC AMBULANCE CORPORATION
02.2007 - 04.2011
Regional Sales / Sales Coordinator
MARQUE, INC
05.2003 - 02.2007
Sales/ Service Manager / Operations Manager
GOGGAN ASSOCIATES, INC
05.1997 - 12.2002
Bachelor of Science - English
Ball State University