Matu Bamba
MANASSAS,VA
Summary
Detail-oriented professional with expertise in payroll administration and security operations, recognized for delivering exceptional client satisfaction and maintaining strict confidentiality. Demonstrates strong communication and organizational skills, effectively managing tasks in fast-paced environments. Proficient in Microsoft Office Suite and security software systems, with a commitment to accuracy and efficient problem-solving. Career aspirations include leveraging these skills to enhance operational excellence within a dynamic organization.
Overview
7
7
years of professional experience
Work History
Payroll Administrator
Caring Hands of America
MANASSAS, VA
08.2022 - Current
- Answering calls and processing clients' files.
- Scheduling meetings and performing administrative tasks.
- Clocking in and out employees, and working with clients to ensure they have the necessary information.
- Provided information by answering employee questions about payroll-related matters.
- Ensured accurate calculation of wages, overtime, and deductions to maintain payroll accuracy.
- Processed new employee paperwork and entered information into the payroll system.
Security Dispatcher /Communication Specialist
Ashby Ponds
Ashburn, VA
09.2021 - 08.2022
- Taking medical calls and dispatching officers to respond on the scene.
- Drafting reports, logging in documents, answering questions as a communication specialist, and helping clients with their needs.
- Dispatched security guards according to shift schedules, and ensured all posts were adequately staffed.
- Monitored CCTV surveillance systems and responded to alarms.
- Responded promptly to emergencies, such as medical emergencies or fires, dispatching appropriate personnel on time.
- Assisted with access control by verifying visitors' identification and granting access as necessary.
- Advised personnel about accidents, weather conditions or other hazards.
- Investigated calls and complaints involving fire, theft, accident and hazard reports.
- Collected pertinent information from callers to disseminate to responding units or agencies.
Security Supervisor
Prosegur
Herndon, VA
05.2018 - 07.2021
- Evaluated the performance of the security staff and provided constructive feedback.
- Monitored the entire facility using CCTV while simultaneously performing dispatch duties.
- Led training sessions for security staff on best practices and emergency response protocols.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Conducted investigations into security breaches and prepared detailed reports.
- Developed emergency evacuation plans and conducted drills to ensure preparedness.
- Monitored CCTV systems to ensure comprehensive surveillance of the facility.
- Secured premises and personnel by patrolling the property and monitoring surveillance cameras.
- Supervised property entrances and exits and monitored employee safety.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Managed access control systems to secure premises and sensitive areas.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Performed regular risk assessments to identify vulnerabilities and recommend improvements.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
Education
Some College (No Degree) - Cyber Security
Southern New Hampshire University
New Hampshire, OHSkills
- Strong interpersonal and communication skills
- Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Data review
- New hire processing
- Attention to detail and accuracy
- Ability to keep confidentiality
- Resolving discrepancies
- Problem-solving and troubleshooting skills
- Reporting
- Check processing
- Strong organizational and multitasking abilities
- Maintaining employee records
- Payroll software proficiency
- Employee onboarding
Accomplishments
- Dean List Award
- GPA: 3.5
Timeline
Payroll Administrator
Caring Hands of America
08.2022 - Current
Security Dispatcher /Communication Specialist
Ashby Ponds
09.2021 - 08.2022
Security Supervisor
Prosegur
05.2018 - 07.2021
Some College (No Degree) - Cyber Security
Southern New Hampshire University
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