Summary
Overview
Work History
Education
Skills
Timeline
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MATYCE COLLINS

McKeesport,PA

Summary

Class B CDL August of 2024

Overview

14
14
years of professional experience

Work History

Private Elderly Caregiver

Tim Broderick
08.2022 - Current
  • Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
  • Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
  • Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
  • Delivered nutritious meals tailored to individual dietary needs while respecting client preferences.
  • Managed medications according to physician orders, ensuring proper administration and adherence to schedules.
  • Improved elderly clients'' quality of life by providing compassionate and attentive care.
  • Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal results.

Bus Operator

Pittsburgh Regional Transit
05.2024 - 10.2024
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.

Caregiver

Comfort Keepers Home Care
08.2022 - 09.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Community Healthcare Worker

Center for Healthcare Solutions
01.2021 - 08.2024
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Provided ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications.

Direct Support Specialist

Fayette Resources
07.2019 - 04.2020
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Promoted independence among clients by teaching essential life skills and offering consistent encouragement.
  • Supported families in understanding their loved ones'' abilities and needs, providing resources for additional assistance when required.
  • Provided a safe and supportive environment, closely monitoring client behaviors and intervening as necessary.
  • Assisted with daily living activities such as meal preparation, personal hygiene, and housekeeping tasks, promoting self-sufficiency when possible.
  • Actively listened to clients'' concerns and input regarding their care plans, incorporating feedback into service modifications when appropriate.
  • Contributed to a positive team dynamic among fellow Direct Support Specialists through open communication, collaboration, and sharing best practices.
  • Improved client satisfaction by providing personalized care and support tailored to individual needs.
  • Facilitated community integration for clients by accompanying them to various events and outings, fostering social connections.
  • Increased client safety through continuous assessment of potential risks within the home environment and implementing preventative measures accordingly.
  • Served as an advocate for clients during interactions with external providers or agencies ensuring fair treatment and access to necessary resources or accommodations.
  • Effectively communicated with clients using various methods including verbal prompts, visual cues, or assistive technology devices as needed.
  • Coordinated transportation arrangements for clients both independently or utilizing agency-provided vehicles as needed for appointments or outings.
  • Managed challenging behaviors effectively through de-escalation techniques and non-violent crisis intervention strategies when necessary.
  • Maintained detailed records of client progress, sharing updates with relevant parties during regular meetings.
  • Administered medication to clients according to prescribed schedules, ensuring proper dosage and adherence to guidelines.
  • Collaborated with interdisciplinary team members to develop comprehensive care plans addressing clients'' unique requirements.
  • Utilized effective time management skills to balance competing priorities and ensure all clients received consistent, high-quality support.

Community Integration Counselor

Community Options
08.2017 - 05.2018
  • Provide direct care to consumers in a residential setting.
  • Basic hygiene, cooking, cleaning, community outings, assist with financial responsibilities, and client goals.
  • Responsible for some transportation and attending medical appointments.
  • Team oriented with good communication skills.
  • Administer Medication to consumers following doctor’s prescription.
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Guided clients in developing skills and strategies for dealing with problems.

Housekeeper

David L. Lawrence Convention Center
05.2017 - 06.2017
  • Cleaned Administration and Lunchrooms daily, and in a timely manner.
  • Performed duties assigned by supervisor, and assisted in projects as needed such as seasonal projects, pressure washing, cleaning building perimeter, and exterior glass.
  • Monitored all supplies usage to ensure availability. Notified supervisor when more supplies needed to be ordered.
  • Adhered to DLCC floor care standards as it related to carpet care, tile & grout, hard surfaces, terrazzo, and other surfaces.

Residential Advisor

Milestones
01.2017 - 05.2017
  • Provided direct care to consumers in a residential setting.
  • ADL’s with basic hygiene, cooking, cleaning, community outings, assist with financial responsibilities, and client goals.
  • Transported consumers to medical appointments.
  • Worked with team of advisors and discussed consumer’s.
  • Administered medication following doctor’s prescription.

Hostess

UPMC Mercy Hospital
09.2015 - 08.2016
  • Utilized hospitality suite software to enter menu data using department table.
  • Adhered to department procedures regarding the operation of all food equipment.
  • Communicated customer complaints and concerns effectively with other health care team members.
  • Distributed and collected menus from patients, obtained selected menus from patients.
  • Displayed customer service skills when responding to meal service requests, resulting in a satisfied customer.
  • Adhered to hand hygiene and infection control procedures.

Cleaner

University of Pittsburgh
02.2011 - 07.2014
  • Assisted in providing the University employees, students, faculty and guests with a suitable, clean environment and healthy atmosphere.
  • Required to clean offices, restrooms and other facilities, responsible for stocking supplies and performing special projects.
  • Operated various types of cleaning equipment and transport materials.

Education

Criminal Justice - Criminal Science

Post University
Waterbury, CT

Certified - Massage Therapist

Western School of Health & Business Careers
Pittsburgh, PA

High School Diploma -

Duquesne High School

Skills

  • Windows
  • Word
  • Excel
  • Power Point
  • Multi-line phone system
  • Customer service
  • Receptionist
  • Typing 25 wpm
  • Filing
  • Medication Administration

Timeline

Bus Operator

Pittsburgh Regional Transit
05.2024 - 10.2024

Private Elderly Caregiver

Tim Broderick
08.2022 - Current

Caregiver

Comfort Keepers Home Care
08.2022 - 09.2024

Community Healthcare Worker

Center for Healthcare Solutions
01.2021 - 08.2024

Direct Support Specialist

Fayette Resources
07.2019 - 04.2020

Community Integration Counselor

Community Options
08.2017 - 05.2018

Housekeeper

David L. Lawrence Convention Center
05.2017 - 06.2017

Residential Advisor

Milestones
01.2017 - 05.2017

Hostess

UPMC Mercy Hospital
09.2015 - 08.2016

Cleaner

University of Pittsburgh
02.2011 - 07.2014

Certified - Massage Therapist

Western School of Health & Business Careers

High School Diploma -

Duquesne High School

Criminal Justice - Criminal Science

Post University

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