Maïtza Desrosiers
Summary
Professional and customer-focused bilingual/trilingual professional with experience in retail, customer service, fulfillment, hospitality, and food service environments. Skilled in communication, problem-solving, organization, and delivering excellent customer experiences in fast-paced settings. Fluent in English, French, Spanish, and Creole, with additional knowledge of Portuguese. Strong team player with excellent attention to detail, adaptability, and a positive attitude seeking remote customer service, receptionist, retail,corporate, or call center opportunities.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Stocking Associate / Customer Service / Deli Bakery
Walmart
Tallahassee, Florida
01.2024 - 05.2026
- Organized and stocked merchandise in backroom and sales floor areas
- Assisted customers with questions and shopping support
- Prepared and served bakery and deli items while following food safety procedures
- Maintained clean and organized work areas in fast-paced environments
- Delivered excellent customer service and teamwork support
- Assisted customers by locating products and answering basic inquiries.
- Arranged product on shelves following merchandising guidelines.
Fulfillment Associate
Target
Tallahassee, Florida
12.2024 - 02.2025
- Processed and prepared online customer orders to ensure timely delivery and customer satisfaction
- Handled grocery fulfillment and maintained organized inventory areas
- Assisted customers with self-checkout and purchase support
- Worked effectively in high-volume retail environments
Sales Floor Associate
Ross Stores
Tallahassee, Florida
11.2023 - 02.2024
- Organized merchandise and maintained sales floor presentation
- Assisted customers with product questions and shopping needs
- Supported daily store operations and inventory organization
- Demonstrated strong communication and teamwork skills
- Assisted customers in locating merchandise on the sales floor.
Hostess
Terranza
Dominican Republic, Punta cana
03.2022 - 12.2022
- Welcomed customers professionally and created positive guest experiences
- Assisted guests with seating arrangements and hospitality support
- Maintained organized front-of-house operations
Education
Radiology Studies
Tallahassee State College
Tallahassee, Florida 11.2025 - 05.2026
Skills
- Retail Operations
- Order Fulfillment
- Customer Service
- Front desk support
- Attention to Detail
- Time management
- Multitasking
- Computer Skills
- Adaptability
- Team Collaboration
- Problem Solving
- Communication Skills
Languages
Fluent French
Fluent Spanish
Fluent creole
Fluent English
Basic/Currently Learning Portuguese
Additional Qualifications
- Strong ability to work independently and remotely
- Excellent interpersonal and communication skills
- Reliable, punctual, and detail-oriented
- Fast learner with a professional attitude
- Able to work in team-based and customer-focused environments
Timeline
Radiology Studies
Tallahassee State College
11.2025 - 05.2026
Fulfillment Associate
Target
12.2024 - 02.2025
Stocking Associate / Customer Service / Deli Bakery
Walmart
01.2024 - 05.2026
Sales Floor Associate
Ross Stores
11.2023 - 02.2024
Hostess
Terranza
03.2022 - 12.2022