Mauamea Lemapu
Lakewood,WA
Summary
My strong attention to detail and commitment to safety ensured high-quality service and positive client relationships.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Truck Driver/ Yard Runner
Idealease RWC
09.2024 - Current
- Delivered customer service units
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of their trucks
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Maintained clean and safe vehicle, contributing to positive image of company.
Warehouse Order Selector
Fred Meyer Distribution Center
09.2014 - 03.2024
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Participated in ongoing training sessions and workshops, staying up-to-date with industry trends and advancements for continued growth in the role.
- Aided in reducing backorders by keeping an open line of communication with purchasing department regarding low-stock items identified while picking orders.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Boosted customer satisfaction through accurate order fulfillment, resulting in fewer returns due to incorrect items shipped.
- Contributed to overall warehouse success through proactive communication with supervisors regarding potential issues or areas for improvement.
- Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
- Maintained inventory integrity by promptly reporting any discrepancies or damaged goods found during the picking process.
- Enhanced warehouse efficiency through precise organization and effective space utilization for easy retrieval of items.
- Assisted in inventory management by conducting regular cycle counts and updating stock records accordingly.
- Streamlined the order picking process by implementing time-saving techniques learned from industry best practices.
- Optimized workflow by prioritizing tasks based on customer needs and deadlines, ensuring timely order completion.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Demonstrated adaptability during peak seasons by willingly taking on additional responsibilities, such as packing and shipping tasks.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Safely and securely loaded items to prevent damage during transport.
- Transported merchandise pallets to move in warehouse.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Prepared and checked outbound shipments for accuracy.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept work areas neat, clean and free from debris.
- Received new stock and input values into computer system.
- Tracked production and quality control systems to proactively identify deficiencies.
Education
Associates - Criminal Justice
Remington College
Honolulu, HI09.2010
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Loading and unloading
- Time management skills
- Heavy lifting
- Order picking and processing
- GPS operation
- Map reading and navigation skills
- Vehicle cleaning and maintenance
- Delivery scheduling
- Forklift operation
- Stocking and inventory
- Complex Problem-solving
- Route planning
- Quality assurance
- Safe driver training
- Vehicle inspection
- Client relationship management
- Documentation and reporting
- Equipment operation
- Order verification
- Pre-trip and Post-trip inspections
- Pallet jack and hand truck operation
- Logistics
Timeline
Truck Driver/ Yard Runner
Idealease RWC
09.2024 - Current
Warehouse Order Selector
Fred Meyer Distribution Center
09.2014 - 03.2024
Associates - Criminal Justice
Remington College
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