Maude Cloutier

Adults and Geriatrics

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Provided compassionate care to patients and their families, addressing concerns and answering questions regarding treatment options.
• Served as a preceptor for new Registered Nurses entering the Emergency Department, providing guidance and support during orientation process.

Adults and Pediatrics

• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Utilized effective communication techniques when explaining medical procedures to children, reducing anxiety levels and increasing cooperation during treatments.
• Provided training to parents and caregivers on proper medication administration, leading to better adherence and improved treatment outcomes.

Admissions

• Answered incoming telephone calls, took down messages and provided information.
• Guided visitors throughout hospital areas.

Emergency Department

• Sorted and organized files, spreadsheets and reports.
• Attended meetings regarding hospital quality improvement.