MAUDIE GANT
San Bernardino,CA
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
19
19
years of professional experience
Work History
Director of Transitional Services
Palm Garden Sun City
Sun City, Florida
01.2018 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Business Development Director
REHABILITATION AND HEALTHCARE CENTER OF TAMPA
Tampa, FL
12.2013 - 01.2018
- Improved visibility of brand in a competitive market, creating new relationships in the market which led to more visibility in hospitals, rehabilitation facilities and LTAC thus increasing our Medicare census
- Professional conduct and ethics according to agency policy and procedures
- Maintain confidentiality of patient information and all agencies operations
- Analytical, problem solving and decision-making
- Relationship development with physician offices, hospitals, skilled facilities and Assisted living facilities
- Executed knowledge of Medicare guidelines as they pertain to skilled nursing facilities
- Maintain patient relations upon in-house hospital stays to ensure retention
- Competitive analysis of local SNF for reduction or increase in census
- Vet physician practices for opportunities to become a part of our rotation
- Development community outreach opportunities.
Director Marketing
DIAMOND HOME HEALTH CARE
01.2010 - 12.2013
- Developed community awareness as it relates to company products and services
- Resulting in a Medicare census growth by 88% within a 90 day period
- Professional conduct and ethics according to agency policy and procedures
- Maintain confidentiality of patient information and all agencies operations
- Analytical, problem solving and decision-making
- Relationship development with physician offices, hospitals, skilled facilities and Assisted living facilities
- Executed knowledge of Medicare guidelines as they pertain to home healthcare agencies
- Maintain patient relations upon in-house hospital stays to ensure retention
- Maintain current knowledge of CMS changes as it pertains to Stark law, Oasis revisions, Renumeration, Coding and reimbursement
- Research analysis of current home healthcare agencies growth and or decline
- Train/Support sales staff.
Senior Marketing Coordinator
NURSE ON CALL
Tampa, FL
01.2006 - 01.2010
- Lead company's Tampa branch in a turn around effort that took the branch from declining sales to stability
- Thus creating a confident team that embraced change, new innovative and creative ways to achieve sales goals
- Professional conduct and ethics according to agency policy and procedures
- Analytical, problem solving and decision-making
- Targeted new long-term business partner prospects which aided in census retention and reduce patients return to hospital
- Executed knowledge of Medicare guidelines as they pertain to home healthcare agencies
- Maintain patient relations upon in-house hospital stays to ensure retention
- Identified, coordinated and participated in client relationship-building activities and meetings
- Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems
- Exceeded targeted sales goals month over month
- Developed a new customer base consisting of Internal medicine physicians as well as specialist.
Executive Director
SOUTHERLIN PLACE ALF
Tampa, FL
01.2005 - 01.2006
- Managed team of 100 plus professionals.Spearheaded cross-functional initiative to achieve a cohesive positive team spirit; that created a welcoming environment thus increasing employee moral
- Organize, supervise and manage the facility's overall activities in compliance with state and federal laws and regulations and the facility's policies and procedures
- Work in conjunction with the Chief Executive Officer to achieve the facility's business goals
- Manage budget, human resources allocations and finances of all departments of the facility's
- Coordinate business development, satisfactions survey outcomes, plan of action and community education
- Assist and coordinated with the Director of Corporate Compliance in implementing and evaluating the facility's
- QI program
- Ensure effective communication of organizational plans and changes in policies and procedure with staff
- Ensure all CLIA, occupational, and state licensure is completed and renewed in a timely manner
- Evaluate staffing levels and project short-term and long-term needs.
Education
MEDICAL ASSISTANT ST. PETERSBURG COMMUNITY COLLEGE
ST. PETERSBURG, FLORIDAAS - undefined
Clover Park Community College
Skills
- People Management
- Budget Management
- Organizational Development
- Financial Management
Timeline
Director of Transitional Services
Palm Garden Sun City
01.2018 - Current
Business Development Director
REHABILITATION AND HEALTHCARE CENTER OF TAMPA
12.2013 - 01.2018
Director Marketing
DIAMOND HOME HEALTH CARE
01.2010 - 12.2013
Senior Marketing Coordinator
NURSE ON CALL
01.2006 - 01.2010
Executive Director
SOUTHERLIN PLACE ALF
01.2005 - 01.2006
MEDICAL ASSISTANT ST. PETERSBURG COMMUNITY COLLEGE
AS - undefined
Clover Park Community College
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