Maud Maria Diaz
Las Vegas
Summary
Dedicated professional with a strong background in safety and customer service, honed at All City Management Services. Skilled in pedestrian safety and vigilant route planning, I effectively ensured student protection while fostering positive community relations. My patience and problem-solving abilities led to improved safety protocols and enhanced overall efficiency in high-traffic environments.
Overview
35
35
years of professional experience
Work History
School Crossing Guard
All City Management Services
08.2024 - Current
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
- Contacted school principals to report children not adhering to safe crossing protocols or refusing to follow directions.
- Reported on-campus vehicle infractions to school administration.
- Assisted special needs students in navigating crosswalks, providing additional support as needed for their safety and mobility requirements.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Protected safety of students by identifying potential conflicts and working collaboratively with community resource networks to diffuse situations.
- Instructed children to safely cross streets using crosswalk and watching traffic lights.
Camp Ground Host @ Contact Station
American Land & Leisure
05.2023 - 09.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Office Manager's Assistant
Clark County School District
11.1990 - 07.2021
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
High School Diploma -
Rancho High Scool
North Las Vegas, NV06-1983
Skills
- Patience and tolerance
- Pedestrian safety
- Vigilance and alertness
- Route planning
- Children's first aid trained
Timeline
School Crossing Guard
All City Management Services
08.2024 - Current
Camp Ground Host @ Contact Station
American Land & Leisure
05.2023 - 09.2023
Office Manager's Assistant
Clark County School District
11.1990 - 07.2021
High School Diploma -
Rancho High Scool
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