Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maugenai McQuitty

Columbia,MO

Summary

Versatile and dynamic professional with experience as a Shift Leader, enhancing customer satisfaction and fostering team growth. Skilled in cash handling and problem-solving, with a proven track record of improving operational efficiency. Demonstrates strong leadership and communication abilities, ensuring high standards of care and service across roles. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience

Work History

Shift Leader

Taco Bell
11.2022 - 08.2024
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Home Health Aide

Integrity Home Care & Hospice
01.2023 - 05.2024
  • Followed nutritional plans to prepare optimal meals.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.

Receptionist/Customer Service Representative

Sophia's Helping Hand.
02.2019 - 11.2022
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.

Education

High School Diploma -

Battle High School
Columbia, Mo
05.2023

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Strong verbal and written communication
  • Professional Appearance
  • Patient Care
  • Personal Hygiene Assistance
  • Care plan assessment
  • Organization skills
  • Time Management
  • Data Entry

Timeline

Home Health Aide

Integrity Home Care & Hospice
01.2023 - 05.2024

Shift Leader

Taco Bell
11.2022 - 08.2024

Receptionist/Customer Service Representative

Sophia's Helping Hand.
02.2019 - 11.2022

High School Diploma -

Battle High School

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Maugenai McQuitty