Provide a wide scope of skills amongst the Hub based on company needs including: Freight handling, Billing, O.S. & D, ect.
Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck.
Verify documentation matches freight description (e.g. type, weight, hazardous materials), using current electronic or manual system.
Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope).
Perform hostling duties if required.
Assist customers via phone, e-mail and/or fax in all inquiries, including but not limited to, tracing shipments, rate quotes, tariff discrepancies, billing and/or invoicing questions, etc.
Make freight delivery appointments, as requiredReview drivers’ Hours-of-Service logs to ensure accuracy, as required; report discrepancies to appropriate leadership member
Assist city operations, including but not limited to, checking-in drivers and processing related documentation, coordinating drop-off situations, coordinating driver collections, etc.
Shift Supervisor
Starbucks
07.2013 - 11.2016
Promoted to Shift Supervisor within the first year of service.
Overseeing and directing baristas in the preparation and serving of high-quality coffee and other beverages.
Managing customer service operations during shifts.
Balancing cash registers and making deposits.
Training new associates.
Ordering supplies and assisting with unloading truck deliveries.
Addressing associate and customer concerns.
Ensuring food safety procedures are followed.
Sports Coordinator
Big League Dreams
01.2008 - 06.2013
Recruited and trained staff members to provide exceptional coaching and services.
Handled daily facility scheduling and equipment use.
Recruited high-quality coaching staff by conducting thorough interviews and evaluating candidates based on experience and expertise in their respective sports fields.
Performed inventories on sports equipment and ordered more or made repairs.
Promotion and solicitation of leagues and tournament play.
Coordinate & supervise league/tournament play: including budgeting and scheduling.
Mediate and resolve all on and off field objections and protests.
Maintain all team records and standing in a timely manner
Education
High School Diploma -
South Hills
West Covina
06-2008
Skills
Warehouse safety
Handheld scanners
Freight processing
Shipment inspection
Shipping and receiving
Freight documentation
Freight tracking
OSHA compliance
Damage prevention
Forklift operator certification
Data entry
Billing
Management
Team Building
Timeline
Freight Handler
Fedex Frieght
08.2017 - Current
Shift Supervisor
Starbucks
07.2013 - 11.2016
Sports Coordinator
Big League Dreams
01.2008 - 06.2013
High School Diploma -
South Hills
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