Answering questions, providing helpful information.Customer support duties and responsibilities typically include answering incoming customer calls or emails,
Overview
16
16
years of professional experience
Work History
Education Resources Research Consultant
Love American Style, LLC/LTD
01.2015 - 01.2019
Conduct Research for and consult on matters pertaining to Education
Reviewed professional publications to stay current and make more strategic research decisions.
Teacher Librarian / LRC Manger
Strayer University
07.2008 - 05.2014
Provide a friendly environment for students and faculty with excellent customer service
Create and develope the library sources to meet students' academic needs.
Assist students and faculty in research using automated catalog, Internet, and 15 databases.
Teacher Librarian
Katharine Gibbs School
07.2003 - 11.2008
Supervise 7 work study students
Asdvise students in research skills and knowledge required to succeed
Organize library books and electronic resources
Education
Creative thinker.
Master's - infomation Science
Drexel University
Master's - Information Systems
Drexel University
Bachelor's - Sociology
Pennsylvania State University-Main Campus - State College
Skills
Customer Service
Social Perceptiveness
Customer Relations
Research
Microsoft Excel
Microsoft Word
Timeline
Education Resources Research Consultant - Love American Style, LLC/LTD
01.2015 - 01.2019
Teacher Librarian / LRC Manger - Strayer University
07.2008 - 05.2014
Teacher Librarian - Katharine Gibbs School
07.2003 - 11.2008
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Drexel University - Master's, infomation Science
Drexel University - Master's, Information Systems
Pennsylvania State University-Main Campus - State College - Bachelor's, Sociology