Maura Dengel
Philadelphia,PA
Overview
8
8
years of professional experience
Work History
Business Development Manager
Experis Technology Group
09.2022 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Negotiated, prepared and signed contracts with clients.
Store Manager
Starbucks Coffee
06.2019 - 09.2022
- Responsible for success of the business by leading a team of employees and managing overall operation of the store including staffing, scheduling, inventory, as well as modeling and upholding mission and values.
- Reviewed performance data to drive and measure productivity, goal progress and activity levels.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success in a fast-paced environment.
- Maximized sales and minimized excess through excellent leadership and adherence to standard practices.
Assistant Store Manager
Starbucks Coffee
12.2017 - 06.2019
- Contributed to store's success by assisting the Store Manager with in-store operations.
- Assisted in leading a team of store partners to cultivate the Starbucks Experience.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and grow business.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Operations Specialist
Saxbys Coffee
08.2015 - 11.2017
- Coached and trained employees to maximize team productivity.
- Supported various departments with change by communicating new improvement plans and expectations.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
Education
Bachelor of Arts - Political Science
Washington State University
Pullman, WASkills
- Relationship building and management
- Maximizing Profitability
- Staff Management
- Goals and Performance
- Sales Expertise
- Cold Calling
- Lead Qualification
- Networking Strength
- Training and Development
- Budgeting
Timeline
Business Development Manager
Experis Technology Group
09.2022 - Current
Store Manager
Starbucks Coffee
06.2019 - 09.2022
Assistant Store Manager
Starbucks Coffee
12.2017 - 06.2019
Operations Specialist
Saxbys Coffee
08.2015 - 11.2017
Bachelor of Arts - Political Science
Washington State University