Maura Gallagher
Littleton,United States
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
Work History
New Business Advocate
Q3 Contracting Inc
Denver, CO
07.2024 - Current
- Developed and updated project reports to document objectives, schedules, and timelines.
- Managed multiple projects with competing deadlines simultaneously.
- Produced thorough, accurate and timely reports of project activities.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Identified risks associated with each project and developed strategies for mitigating those risks.
Project Coordinator
Q3 Contracting Inc
Denver , CO
06.2023 - 07.2024
- Set project schedules and oversaw milestones for the duration of the project.
- Created project plans with established timelines, assigned them to appropriate teams, and managed workflow throughout construction.
- Developed solutions to project risks and issues, meeting quality, and timeline goals and objectives.
- Modified project plans when needed to better align with organizational objectives.
New Business Advocate Lead
Q3 Contracting Inc
Denver , CO
05.2019 - 05.2023
- Monitored employee work, and determined benchmarks for performance indicators.
- Directed and supervised staff performance.
- Responded to customer inquiries and delivered appropriate information after carefully researching the issues.
- Instructed staff on procedures for handling difficult transactions.
- Trained and developed 15 employees through constructive feedback and a focus on long-term career growth.
- Delivered empathy and persuasive negotiation talents to promote a memorable customer experience.
- Established, enforced, and optimized departmental procedures and goals to optimize team performance and productivity.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks
Education
Some College (No Degree) - Marketing Management
Massachusetts College of Liberal Arts
North Adams, MASkills
- Team member motivation
- Staff training and motivation
- Reliable & trustworthy
- Organizational skills
- Team management
- Planning & organizing
- Problem resolution
- Good work ethic
- Multitasking
- Communication
Timeline
New Business Advocate
Q3 Contracting Inc
07.2024 - Current
Project Coordinator
Q3 Contracting Inc
06.2023 - 07.2024
New Business Advocate Lead
Q3 Contracting Inc
05.2019 - 05.2023
Some College (No Degree) - Marketing Management
Massachusetts College of Liberal Arts
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